Philip Kelley
Purcellville
Summary
Experienced Lead Telecommunications Technician with relevant background in overseeing and participating in the installation, maintenance, and repair of telecommunication systems. Strengths include solid knowledge of telecommunications equipment, strong leadership skills for team coordination, and effective communication skills to interact with customers and team members. Previous work has resulted in streamlined operations through efficient management of technician teams and improved customer satisfaction due to quick resolution of issues.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Lead telecommunications Technician
Connectivity Solutions Inc
Sterling
08.2021 - Current
- Read and interpret building plans for site projects
- Knowledge of cable routing and management
- Knowledge of cable testing for coax and fiber.
- Utilized excel and word to perform project material builds and daily task reports.
- Plan daily scopes of work crews of 4-10 Technicians
- Communicated frequently with customers on matters dealing with service, planning, billing, and Company policy.
- Promoted the sale of services and products to the customer.
- Perform any necessary construction tasks needed for equipment installation.
- Responsible for site cleanliness for job safety.
Maintenance Technician
Transcore
Ashburn
10.2018 - 06.2020
- Performed required maintenance service for toll road equipment.
- Responsible For scheduling of technicians and road repair services.
- Communicated frequently with customers on matters dealing with service, planning, billing, and Company policy.
- Interpreted and utilized information from operating, maintenance and service manuals.
- Prepared parts requisitions, service reports and other necessary forms, clearly and concisely in a timely manner.
- Performed electrical, communication, and computer troubleshooting.
- Performed duties in compliance with OSHA safety regulations.
Diesel Technician
Alban CAT
Sterling
10.2016 - 06.2017
- Provided expert level diagnosis using CAT ET and other various diagnostic tools.
- Performed troubleshooting and repairs of all engines types.
- Communicated frequently with customers on matters dealing with service, planning, billing, and Company policy.
- Promoted the sale of services and products to the customer.
- Interpreted and utilized information from operating, maintenance and service manuals.
- Prepared parts requisitions, service reports and other necessary forms, clearly and concisely in a timely manner.
- Performed heavy electrical and computer repairs.
- Completed Alban CAT shop safety and procedures training.
- Performed duties in compliance with OSHA safety regulations.
- Safely drove service vehicles and performed various other duties as assigned.
Diesel Technician
Affordable Fleet Services and U-Haul
Leesburg
08.2012 - 02.2017
- Diagnoses and repairs fleet trucks.
- Performs drive tests to ensure quality repairs.
- Manages inventory of repair parts and of rental vehicles/equipment.
- Provides outstanding service to our customers in person and on the telephone.
- Prepares rental contracts and invoices for customers.
- Maintains the facility and lot in a clean condition.
- Clean and inspect rental vehicles/equipment.
Customer Sales Representative
Advanced Auto Parts
Purcellville
01.2011 - 08.2012
- Provided GAS2 selling experience for DIY customer visits and phone calls.
- Achieved personal sales goals and helped store achieve its sales goals.
- Provided DIY services including battery installation, testing, wiper installs, etc.
- Maintained store cleanliness including floors, bathrooms, facing, dusting, parking lot.
- Performed general stocking including truck stocking and back stock.
- Operated inventory systems and store equipment.
- Operated POS and Parts lookup systems.
- Expertly tested and diagnosed equipment for DIY service.
- Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
- Worked an assortment of days, evenings, and weekends when needed.
Education
Applied Technologies Diploma - Diesel Technician
The University of Northwestern Ohio
Lima, OHHigh School Diploma -
Woodgrove High School
Purcellville, VASkills
- Deadline-Oriented
- Detail Oriented
- Fast Learner
- Expert with Microsoft Word
- Expert with Excel
- Expert with Outlook
- Customer communication
- Quality assurance
- Safety compliance
- Inventory management
- Team leadership
- Time management
- Adaptability
- Equipment installation
- Telecom system design
- Fiber optic splicing
- Writing reports
- Troubleshooting and repair
- Installation and maintenance
- Documenting activities
- Work order completion
- Diagnosing issues
- Wire pulling
- Data cabling
- Aerial installations
- Telecommunications standards
- Professional demeanor
- Continuous improvement
- Decision-making
- Structured cabling
- Cable testing
Certification
- OSHA 10 general certification
- OSHA 30 general certification
- JMA commission certification
- CPR certification
- Bloodborn pathogen certification
Timeline
Lead telecommunications Technician
Connectivity Solutions Inc
08.2021 - Current
Maintenance Technician
Transcore
10.2018 - 06.2020
Diesel Technician
Alban CAT
10.2016 - 06.2017
Diesel Technician
Affordable Fleet Services and U-Haul
08.2012 - 02.2017
Customer Sales Representative
Advanced Auto Parts
01.2011 - 08.2012
Applied Technologies Diploma - Diesel Technician
The University of Northwestern Ohio
High School Diploma -
Woodgrove High School