Philip Nguyen
Falls Church
Summary
Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.
Overview
3
3
years of professional experience
2021
2021
years of post-secondary education
Work History
Store Associate
Five Below
Falls Church
05.2021 - 07.2021
- Assisted customers in locating products and answering inquiries.
- Maintained store cleanliness and organized merchandise displays.
- Operated cash register and processed customer transactions efficiently.
Barista
Kung Fu Tea
Springfield
01.2021 - 05.2021
- Prepared a variety of specialty beverages according to company recipes.
- Maintained cleanliness and organization of the work area during shifts.
- Assisted customers in selecting drinks and provided product recommendations.
Server
Loving Hut Vegan Restaurant
Falls Church
12.2019 - 05.2020
- Provided exceptional customer service in a fast-paced vegan restaurant environment.
- Took and processed food and beverage orders accurately and efficiently.
- Maintained cleanliness and organization of dining area and service stations.
Lifeguard
Atlantic Pool Service Inc
Annandale
05.2018 - 07.2018
- Monitored pool area for safety and adhered to emergency protocols.
- Enforced facility rules to ensure a safe environment for all guests.
- Conducted routine inspections of pool equipment and water quality.
Education
Justice High School
Falls Church, VASkills
- Customer service
- Cash handling
- Product knowledge
- Order processing
- Time management
Timeline
Store Associate
Five Below
05.2021 - 07.2021
Barista
Kung Fu Tea
01.2021 - 05.2021
Server
Loving Hut Vegan Restaurant
12.2019 - 05.2020
Lifeguard
Atlantic Pool Service Inc
05.2018 - 07.2018
Justice High School