Phillip S. Gottlieb
Chesapeake
Summary
My goal is to secure a position in sales or customer service that allows me to continue to grow a successful career using my customer service experience, business studies and strong interpersonal skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Construction/Mill Department Sales Representative
Lowe’s
09.2025 - Current
- Interfaced with customers in person and by phone to process equipment and sales orders. Priced orders and entered them into computer system to ensure timely fulfillment. Conducted daily product inventory and input data into corporate system to maintain accurate stock levels. Work within a team environment to meet and exceed corporate sales goals.
- Developed strong customer relationships through attentive service and product knowledge.
- Assisted customers in product selection, ensuring a positive shopping experience.
- Maintained product displays and inventory levels to enhance store presentation.
Inside Sales Representative
H & E Equipment
02.2023 - 03.2025
- Managed customer interactions via phone and in person to process equipment rental and sales orders. Priced orders and entered them into computer system for fulfillment. Scheduled multiple daily local and regional equipment deliveries and transfers using in-house trucks and outside for-hire trucks. Interfaced with outside haulers as needed to supplement in house resources. Interfaced with other H&E branches to transfer equipment as needed to meet customer needs. Resolved customer issues related to equipment maintenance and availability, ensuring timely support. Coordinated sales orders and entry with outside sales reps. Conducted equipment inventory twice weekly and input data into the corporate system.
- Developed product knowledge to effectively address customer inquiries and provide tailored solutions.
- Collaborated with cross-functional teams to streamline sales processes and enhance customer experience.
- Executed daily sales activities, maintaining accurate records of customer interactions and transactions.
Inside Sales Specialist
Core & Main
08.2022 - 01.2023
- Managed customer inquiries to deliver products and resolve issues efficiently. Interfaced with customers by phone and in person to fill their needs. Handled incoming sales calls from customers, addressing their inquiries and providing product information. from customers. Resolved customer product and delivery issues. Collaborated with sales managers to determine competitive pricing for orders. Processed sales orders in computer system to ensure accurate and timely fulfillment. Packaged orders for shipment. Prepared and loaded orders from the warehouse for transport to customers. for shipping. Extensive training completed regarding sales system and products.
- Developed and maintained relationships with key accounts to drive sales growth.
- Utilized CRM software to track customer interactions and optimize follow-up strategies.
- Collaborated with cross-functional teams to enhance product offerings based on client feedback.
Project Manager Assistant
CPG, Inc.
06.2021 - 08.2021
- Estimated materials and manpower needs to complete project quotes focusing on site and utility work, ensuring project feasibility. Interacted with customers both in person and by phone to identify the scope of work needed. Worked with customers to resolve scheduling and execution issues. Drafted subcontracts, ordered materials, and prepared customer quotes to facilitate project execution. Solicited quotes on safety materials, traffic control, pipe and site materials. Interfaced with customers, suppliers, and employees to quote and execute jobs.
- Led cross-functional teams to ensure project objectives were met on time and within budget.
- Developed project plans, timelines, and budgets to drive successful project execution.
- Facilitated stakeholder meetings to gather requirements and provide project updates.
Summer Internship
Hourigan Construction
06.2020 - 08.2020
- Served as summer intern on ground up, multi-story commercial construction project. Conducted daily site safety inspections and safety meetings. Managed daily safety documentation and performed storm water prevention inspections, contributing to project compliance. Attended daily and weekly planning meetings and coordinated with subcontractors. Gained experience and knowledge of the daily work activities within a major construction project.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
Education
Bachelor of Science - Construction Management
East Carolina University
Greenville, NC05-2022
Skills
- Construction safety
- Customer sales
- Sales tracking
- Logistics management
- Interpersonal skills
- Customer relationship management
- Leadership
- Adaptability
- Integrity
- Microsoft Office proficiency
Certification
- Over 100 hours of Sales training with Core & Main which included customer service communication, order management, invoicing, and sales and customer relationship management.
- Completed OSHA-30 Training
- Completed Excavation Safety Competent Persons training
- Forklift training
- Completed Inside Sales Representative Training with H&E Equipment
Interests
Member of the Sigma Pi fraternity Commitment to health and wellness through weekly sports activities, workouts, and healthy eating Beginning golfer Starting 1b for 2017 VA Division 6 baseball state champions Pittsburgh Steeler and St Louis Cardinals fan Commitment to serving others by volunteering with non-profit organizations, such as ForKids
Timeline
Construction/Mill Department Sales Representative
Lowe’s
09.2025 - Current
Inside Sales Representative
H & E Equipment
02.2023 - 03.2025
Inside Sales Specialist
Core & Main
08.2022 - 01.2023
Project Manager Assistant
CPG, Inc.
06.2021 - 08.2021
Summer Internship
Hourigan Construction
06.2020 - 08.2020
Bachelor of Science - Construction Management
East Carolina University