Summary
Overview
Work History
Education
Skills
REFERENCES
Timeline
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Phoebe Jackson

Virginia Beach

Summary

Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Overview

4
4
years of professional experience
2024
2024
years of post-secondary education

Work History

Server

Surf Club Ocean Grille
Virginia Beach
10.2025 - Current
  • Provided exceptional customer service to ensure a positive dining experience.
  • Took food and drink orders accurately and efficiently from guests.
  • Delivered meals and beverages promptly to tables in a friendly manner.
  • Assisted with setting up and cleaning dining areas before and after service.
  • Handled guest inquiries and resolved concerns with professionalism and courtesy.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.

Server

Boil Bay Cajun Seafood & Bar
Virginia Beach
03.2022 - Current
  • Collaborated with kitchen staff to ensure timely meal preparation and delivery.
  • Maintained cleanliness of service areas, including utensils and glassware.
  • Handled guest inquiries and resolved concerns with professionalism and courtesy.
  • Supported team members during busy shifts to enhance overall service efficiency.
  • Provided exceptional service to high volume of daily customers.
  • Greeted customers, answered questions, and recommended specials to increase profits.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.

Education

Green Run High School
Virginia Beach, VA

Skills

  • Customer service
  • Food handling
  • Order accuracy
  • Menu knowledge
  • Time management
  • Service efficiency
  • Communication skills
  • Attention to detail

REFERENCES

Diana Van Houten & Nicole

Timeline

Server

Surf Club Ocean Grille
10.2025 - Current

Server

Boil Bay Cajun Seafood & Bar
03.2022 - Current

Green Run High School
Phoebe Jackson