Porsche Jennings
Culpeper
Summary
Dedicated bus driver with extensive experience in managing student behavior and fostering a respectful atmosphere. Skilled in effective communication and problem resolution, ensuring the safe and timely transport of students. Great communication skills, great relationships with student parents. Kind and patient, loves working with children.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Culpeper County Public Schools Bus Driver
Culpeper County Public Schools
Culpeper, VA
08.2021 - 11.2025
- Operated school bus safely, ensuring timely transportation of students to and from school.
- Adhered to all traffic laws and safety regulations, promoting a secure environment for passengers.
- Conducted pre-trip inspections of vehicles, identifying maintenance needs to ensure operational readiness.
- Managed student behavior on bus, fostering a respectful atmosphere conducive to safe travel.
- Collaborated with school staff to develop efficient routes, optimizing travel time and resource allocation.
- Implemented feedback mechanisms for parents and students, improving service quality and satisfaction levels.
- Maintained accurate records of mileage, routes, and incidents, ensuring accountability and compliance with regulations.
- Kept bus interiors clean and tidy to provide comfortable passenger environments.
- Ensured timely arrivals and departures by strictly adhering to schedules and effectively managing unforeseen circumstances.
- Acted calmly, productively and professionally under pressure for helpful emergency response.
- Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
- Kept accurate records of daily logs, incident reports, maintenance checklists, and fuel consumption data for company reference.
Customer Service Manager
Harris Teeter
Warrenton, VA
01.2010 - 08.2021
- Led customer service team to enhance satisfaction through effective communication and problem resolution.
- Developed training programs that improved staff efficiency and product knowledge across departments.
- Implemented customer feedback system to gather insights, driving service improvements and operational strategies.
- Oversaw daily operations ensuring compliance with company policies and industry regulations, maintaining high standards of service.
- Managed scheduling and resource allocation effectively, optimizing workforce capabilities during peak hours and special events.
- Fostered a positive work environment that encouraged employee engagement, resulting in lower turnover rates within the department.
- Took ownership of customer issues and followed problems through to resolution.
- Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
Education
Early Childhood Development Certifications - Early Childhood Development
Northern Virginia Community College
Annandale, VA05-2017
High School Diploma -
Culpeper County High School
Culpeper, VA06-2007
Skills
- Safety-focused
- Great Communicator
- Patient
- Passenger boarding
- Special needs passengers
- Customer service
- Team leadership
- Time management
- Enjoys working with children
- Decision-making
- Shift scheduling
- Complex Problem-solving
Certification
2 Early Childhood Development Certifications from Northern Va Community College.
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Culpeper County Public Schools Bus Driver
Culpeper County Public Schools
08.2021 - 11.2025
Customer Service Manager
Harris Teeter
01.2010 - 08.2021
Early Childhood Development Certifications - Early Childhood Development
Northern Virginia Community College
High School Diploma -
Culpeper County High School