Portia Bates

• Ensured timely deliveries by effectively communicating with dispatchers, shippers, and receivers throughout each transport.
• Established strong working relationships with fellow drivers, dispatchers, maintenance personnel, and other key stakeholders in the transportation process for seamless operations.
• Navigated challenging weather conditions and road hazards with skill, minimizing potential for accidents while ensuring on-time deliveries.
• Increased overall safety by conducting thorough pre-trip and post-trip inspections on vehicle equipment and load.

• Delivered exceptional customer service, addressing concerns promptly and professionally.
• Navigated challenging road conditions, ensuring safe transportation of goods and passengers.
• Promoted a culture of safety within the team by adhering to all company guidelines and reporting issues promptly.
• Upheld a clean driving record throughout tenure as Class B CDL Driver, reflecting commitment to safe driving practices.

• Developed strong relationships with rural customers through consistent communication and exceptional service quality.
• Handled accurate cash payments for postage and incurred fees.
• Utilized USPS technology tools effectively to track packages accurately throughout the delivery process.
• Adhered to all postal regulations while delivering mail, upholding the USPS standard of professionalism.
• Achieved high levels of accuracy in mail sorting and delivery by consistently double-checking addresses and package labels.
• Handled sensitive materials confidentially, protecting customer privacy and meeting USPS guidelines for secure mailing practices.
• Organized mail ahead of delivery runs for correct routing.

• Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
• Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
• Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
• Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.

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• Maintained vehicle and equipment in optimal condition for efficient operations and reduced downtime.
• Promoted a positive work environment as part of a team-oriented atmosphere among fellow drivers.
• Trained new drivers on company policies, safety procedures, and proper vehicle operation.
• Enhanced customer satisfaction by ensuring timely and safe pick up and drop offs.
• Navigated diverse road conditions, demonstrating strong adaptability and excellent driving skills.
• Reduced fuel consumption through efficient route planning and effective driving techniques.
• Increased route efficiency by utilizing GPS technology and staying updated on traffic patterns.
• Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.