Accomplished Pediatric Nurse with a proven track record at Maxim Healthcare, adept in critical thinking and patient education. Demonstrates exceptional clinical judgment and direct patient care, enhancing patient outcomes. Skilled in mentoring staff, fostering team collaboration, and developing strong patient rapport. Achieved a significant increase in patient satisfaction through effective care coordination and family education.
Work History
Customer Service Cashier
Carousel Frozen Treats
Maintained a clean and organized workspace, promoting a welcoming environment for customers.
Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Processed customer orders and accurately handled payment transactions.
Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
Counted money in drawers at beginning and end of each shift.
Utilized POS system to handle customer cash and credit card transactions.
Manager
Carousel Frozen Treats
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Cross-trained existing employees to maximize team agility and performance.
Improved marketing to attract new customers and promote business.
Certified Nursing Assistant
Heart Matters
Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
Assisted patients with daily living activities for enhanced comfort and wellbeing.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Pediatric Nurse
Thrive Skilled Pediatric Care
Documented pediatric patient care to maintain accurate and complete medical records.
Helped young patients feel comfortable with procedures and immunizations.
Performed advanced clinical skills such as IV insertion, catheterization, and NG tube placement with precision and attention to detail.
Utilized nursing process to assess, plan, implement and evaluate care.
Educated patients and families on health topics, medications and treatments to increase understanding and improve health outcomes.
Liaised with social workers and other support services to provide comprehensive care and address social and emotional needs.
Developed strong rapport with patients of diverse backgrounds by demonstrating cultural sensitivity and empathetic communication skills.
Maintained accurate medical records, ensuring timely communication with healthcare providers and families regarding patient progress.
Pediatric Nurse
Brightstar Healthcare
Mentored new nursing staff members, fostering a supportive work environment and improving overall team performance.
Collaborated with multidisciplinary teams to provide optimal patient care.
Pediatric Nurse
Maxim Healthcare
Documented pediatric patient care to maintain accurate and complete medical records.
Helped young patients feel comfortable with procedures and immunizations.
Performed advanced clinical skills such as IV insertion, catheterization, and NG tube placement with precision and attention to detail.
Utilized nursing process to assess, plan, implement and evaluate care.
Education
Associates - Nursing Administration
ECPI
Manassas, VA
12.2019
High School Diploma - General Studies
Fauquier High School
Warrenton, VA
05.2017
Skills
Customer service
Cash register operation
Product knowledge
POS system operation
Inventory management
Data entry proficiency
Phone etiquette
Skilled at math
Team collaboration
Active listening
Employee training
Patient documentation
Critical thinking
Direct patient care
Patient education
Clinical judgment
Family education
Care coordination
Nursing plan development
Student training
Data collection
Timeline
Customer Service Cashier
Carousel Frozen Treats
Manager
Carousel Frozen Treats
Certified Nursing Assistant
Heart Matters
Pediatric Nurse
Thrive Skilled Pediatric Care
Pediatric Nurse
Brightstar Healthcare
Pediatric Nurse
Maxim Healthcare
Associates - Nursing Administration
ECPI
High School Diploma - General Studies
Fauquier High School
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