Responsible and motivated student, ready to apply education in the workplace. Offers excellent technical abilities with software and applications, the ability to handle challenging work, and excellent time management skills. Experienced in fast-paced environments, and adaptable to last-minute changes. Thrives under pressure, and consistently earns high marks for work quality and speed.
Overview
2
2
years of professional experience
Work History
Certified Server Trainer
Greensprings Retirement home
Springfield
06.2022 - 08.2024
Utilized a variety of teaching methods, including digital tools and hands-on practice, to accommodate different learning preferences.
Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.
Assessed trainee progress through practical and written tests, adjusting training approach as needed for individual learning styles.
Collaborated with management to identify training needs and develop strategies for continuous improvement.
Analyzed system performance data to identify areas for improvement.
Maintained records of training attendance, progress reports, and certification statuses for all server trainees.
Performed continuous reviews of wait staff and provided feedback directly to team members as well as managers.
Coordinated with kitchen staff to arrange menu tastings, enabling servers to describe dishes accurately and enthusiastically to guests.