Priyatham Pulipaka
Gainesville
Summary
Store manager with proven ability to drive sales and profitability through strategic planning and effective leadership. Expertise in customer relationship management and issue resolution, resulting in high satisfaction levels. Strong background in inventory management, product merchandising, and operational compliance. Recognized for developing strategies that enhance customer engagement and foster long-term partnerships. Dedicated Store Manager skilled in sales processing and operational compliance. Successfully implemented strategies that elevated customer engagement and optimized inventory management, ready to contribute to organizational growth and success.
Overview
11
11
years of professional experience
Work History
Store Manager
New Rotikaa Foods
Edison
01.2018 - 06.2025
- Developed targeted initiatives to enhance sales and profitability.
- Identified cost-saving opportunities through waste reduction programs.
- Resolved customer complaints promptly to uphold satisfaction levels.
- Planned promotions based on market trends to attract customers.
- Conducted daily store operations, including cash handling and opening/closing procedures.
- Monitored inventory levels and ensured competitive pricing through strategic ordering.
- Maintained accurate records of employee performance reviews for management purposes.
- Prepared monthly reports on sales figures, expenses, and profits.
Recruiter
Orbis IT
Edison
10.2016 - 10.2017
- Negotiated salaries and employment terms with selected candidates.
- Collaborated with hiring managers to define position requirements.
- Sourced, screened, and referred qualified candidates to relevant departments.
- Developed job descriptions and postings to attract top-tier talent.
- Conducted in-depth interviews with candidates to evaluate skills and fit.
- Managed employee referral program, tracking progress and awarding incentives.
- Reviewed resumes and conducted phone screens to maintain candidate pipelines.
- Provided constructive feedback to unsuccessful candidates regarding application status.
Store Manager
Nirvani Indian Kitchen
New Brunswick
12.2015 - 09.2016
- Developed strategies to maximize sales and profitability while ensuring compliance with safety regulations.
- Identified cost-saving opportunities through waste reduction initiatives and conducted daily store operations.
- Resolved customer complaints promptly, enhancing overall satisfaction and loyalty.
- Recruited, trained, and supervised new employees, fostering a high-performance culture.
- Planned special promotions based on market trends to drive sales growth.
- Implemented efficient systems for inventory management, including tracking stock movement and monitoring levels.
- Prepared monthly reports on sales figures, expenses, and profits for strategic decision-making.
- Maintained accurate records of employee performance reviews to support professional development.
Store Associate
GameStop
South Plainfield
05.2015 - 11.2015
- Cultivated strong customer relationships through personalized assistance and support.
- Resolved customer complaints promptly, ensuring high levels of satisfaction.
- Maintained professionalism when addressing challenging customer interactions.
- Assisted customers with product selection, ordering, billing, returns, exchanges, and technical support.
- Provided accurate product and service information to address customer inquiries.
- Informed customers about billing procedures and processed payments effectively.
- Answered inbound calls, chats, and emails to enhance overall customer service experience.
Customer Service Representative
Abercrombie & Fitch
Edison
08.2014 - 04.2015
- Conducted price checks for special orders and discounts upon customer request.
- Maintained checkout area cleanliness, ensuring tidy countertops, registers, and floors.
- Processed payments efficiently through cash, check, credit card, and gift card transactions.
- Provided excellent customer service by assisting with store operations and product inquiries.
- Resolved customer complaints professionally, adhering to company policy.
- Stocked merchandise on shelves as needed to ensure availability.
- Organized promotional displays to enhance product visibility and increase sales potential.
- Followed security procedures for handling large sums of money safely.
Education
High School Diploma -
J.P Stevens High School
Edison, NJ06-2014
Skills
- QuickBooks
- MS Office Suite
- Timestamp operations
- Invoice operations
- Clover POS systems
- Square POS systems
- Online business media management
- Cash register operations
- Inventory management
- Customer service
- Sales processing
- Product knowledge
- Team leadership
- Performance monitoring
- Sales reporting
- Problem solving
- Operational compliance
- Effective communication
- Relationship building
- Time management
- Active listening techniques
- Store maintenance
- Financial Record Keeping
- Payment processing
- Organization and efficiency
- Loss prevention awareness
- Stock replenishment
- Team development
- Employee supervision and motivation
- Store operations oversight
- Performance evaluation
- Advertising and marketing
- Inventory oversight
- Vendor management
Languages
English
Native/ Bilingual
Telugu
Native/ Bilingual
Hindi
Full Professional
Spanish
Limited
Timeline
Store Manager
New Rotikaa Foods
01.2018 - 06.2025
Recruiter
Orbis IT
10.2016 - 10.2017
Store Manager
Nirvani Indian Kitchen
12.2015 - 09.2016
Store Associate
GameStop
05.2015 - 11.2015
Customer Service Representative
Abercrombie & Fitch
08.2014 - 04.2015
High School Diploma -
J.P Stevens High School
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