Purnachandra Rao Telaprolu
Herndon
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
3
3
years of professional experience
Work History
Associate Key Relationship Manager
ICICI Prudential Life Insurance
07.2019 - 06.2022
- Built relationships with customers and community to establish long-term business growth.
- Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
- Communicated product quality and market comparisons by creating sales presentations.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
- Participated in staff meetings to discuss innovative strategies to improve services.
- Maintained knowledge on banking products and distribution to provide optimal service support.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Education
Master of Science - Business Analytics
Trine University
Angola, IN05-2025
Post Graduate Diploma in Management - Marketing & Hr
Acharya Bangalore B School
Bangalore, India06-2019
B.Com - Computers
Jagarlamudi Kuppuswamy Chowdary College
Andhra Pradesh, India04-2017
Skills
- Performance tracking
- CRM proficiency
- Relationship building and management
- Service support
- Service assistance
- Banking
- Solution management
- Effective customer communication
- Performance analysis
- Strategic planning
- Critical thinking
- Analytical problem solving
- Data analytics
- Client engagement
- Risk mitigation
- Sales reporting
- Risk management
Timeline
Associate Key Relationship Manager
ICICI Prudential Life Insurance
07.2019 - 06.2022
Master of Science - Business Analytics
Trine University
Post Graduate Diploma in Management - Marketing & Hr
Acharya Bangalore B School
B.Com - Computers
Jagarlamudi Kuppuswamy Chowdary College
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