Quadeisha Lee
Boykins
Summary
Highly motivated and committed Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
8
8
years of professional experience
Work History
Dietary Aide
HHS
04.2023 - Current
- Served meals to residents in accordance with established schedules and dietary procedures.
- Kept all kitchen areas clean, tidy and free of hazards.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Followed all food safety regulations while preparing meals for patients.
Customer Service Representative
Teleperformance USA
09.2020 - 01.2023
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Updated account information to maintain customer records.
Assistant Teacher
Riverview Elementary School
08.2017 - 05.2020
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Supported student physical, mental, and social development using classroom games and activities.
- Worked with teachers to design lesson plans and coordinate activities for classes.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Office Assistant
Riverview Elementary School
08.2015 - 05.2017
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained and updated office records, both digital and physical.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
Education
Bachelor of Science - Interdisciplinary Studies
Chowan University
Murfreesboro, NC05.2021
High School Diploma -
Northampton High School
Conway, NC05.2015
Skills
- First Aid
- Office Administration
- Skills Development
- Medical Terminology
Timeline
Dietary Aide
HHS
04.2023 - Current
Customer Service Representative
Teleperformance USA
09.2020 - 01.2023
Assistant Teacher
Riverview Elementary School
08.2017 - 05.2020
Office Assistant
Riverview Elementary School
08.2015 - 05.2017
Bachelor of Science - Interdisciplinary Studies
Chowan University
High School Diploma -
Northampton High School
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