Quandaza Jenkins
Richmond
Summary
Experienced Hospitality Associate with background in providing top-tier customer service in fast-paced hospitality environments. Strengths include adept problem-solving skills, ability to handle multiple tasks simultaneously, and maintaining high standards of cleanliness and organization. Previous roles have demonstrated consistent improvement in guest satisfaction and positive feedback, underscoring commitment to excellence in all hospitality operations.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Housekeeping Aide
Chippenham Hospital
10.2023 - Current
- Cleaned floors with sweeping, dusting, damp or wet mopping and disinfecting.
- Managed time effectively while prioritizing tasks based on urgency or importance, resulting in optimized productivity levels throughout each shift.
- Assisted housekeeping department with cleaning activities such as sweeping, mopping, dusting and polishing.
- Adhered strictly to company policies and guidelines concerning hygiene practices, upholding a high standard of cleanliness at all times.
Delivery Driver
Amazon DSP
06.2020 - 06.2022
- Received daily delivery instructions and route assignments from dispatch
- Ensured accurate completion of all paperwork associated with deliveries
- Inspected delivery vehicle to ensure optimal safety and performance prior to each trip
- Loaded, secured, and unloaded cargo in a safe and intly manen
- Verified accuracy of items loaded onto truck against shipping documents
Linen Associate
VCU Health System
11.2016 - 05.2020
- Organized linen deliveries to various departments according to their specific needs and schedules.
- Provided exceptional customer service by quickly addressing questions or concerns regarding linens or related services.
- Enhanced customer satisfaction through timely and accurate processing of linen orders.
Education
High School Diploma -
John Marshall High School
Richmond, VA06-2016
Skills
- Driving
- Customer service
- Communication skills
- Hospital experience
- English
- Hospitality
- Time Management
- Strategic escalation knowledge
- Microsoft Word
- Detail oriented
- Problem Management
- Typing skills of 25 WPM
Certification
Driver's License
Timeline
Housekeeping Aide
Chippenham Hospital
10.2023 - Current
Delivery Driver
Amazon DSP
06.2020 - 06.2022
Linen Associate
VCU Health System
11.2016 - 05.2020
High School Diploma -
John Marshall High School
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