Rachel Chanesman
Herndon
Summary
An ambitious professional seeking to broaden work experience and pursue new opportunities. Brings excellent customer service, is adept at maintaining high standards, and is prepared to tackle a large range of tasks. With a proven ability to use teamwork and collaboration, coupled with resourceful problem-solving skills, I consistently deliver results. Adaptability and effective communication skills make a valuable asset in any workplace, ready to make meaningful contributions, and thrive in diverse environments.
Overview
3
3
years of professional experience
Work History
Assistant
Nova Chiropractic and Rehab Center
Sterling
07.2023 - Current
- Greet guests with friendliness and professionalism.
- Answer incoming phone calls to process requests, transfer calls, relay messages, and schedule appointments.
- Monitor and order supplies and materials to keep the office well stocked.
- Verify patient's insurance eligibility.
- Deliver personalized patient care, including stretching, physical therapy, massages, taping, and electrical stimulation (e-stim).
- Performed cleaning duties to maintain the office's appearance.
- Maintained accurate patient records and documented treatment progress consistently.
- Trained support staff on office procedures and patient interaction protocols.
Cashier
World Market
Sterling
09.2022 - 03.2024
- Built relationships with customers to encourage more business.
- Operated a cash register with high accuracy.
- Worked flexible schedules and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Fulfilled online orders, and tallied them at the end of a shift.
- Set up new sales displays each week, with fresh merchandise.
- Identified and resolved discrepancies and errors in customer accounts.
- Handled cash, credit, and gift card payments accurately.
- Maintained cleanliness and organization of checkout area consistently.
- Assisted customers in loading their purchases into their vehicles.
Education
High school -
Herndon High School
Herndon, VA05.2023
Esthetics -
Neroli Institute
Tysons Corner, VASkills
- Customer service
- Attention to detail
- Call reception
- Workload management
- Schedule coordination
- Task prioritization
- Positive and professional
- Cleaning and sanitation
- Team collaboration
- Resourcefulness
- Problem solving
- Adaptability
- Communication
Timeline
Assistant
Nova Chiropractic and Rehab Center
07.2023 - Current
Cashier
World Market
09.2022 - 03.2024
High school -
Herndon High School
Esthetics -
Neroli Institute