Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Rachel Clarke

Fairfax Station

Summary

Developed strong organizational and data management skills in a fast-paced pharmaceutical environment. Transitioning to a new field, bringing experience in managing detailed records and ensuring accuracy under pressure. Looking to advance these skills in a new environment and role.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Sales Associate

Bath and Body Works
12.2024 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.

Pharmacy Technician Intern

INOVA Hospital
04.2024 - 05.2024
  • Restocked automated medication dispensing equipment.
  • Supervised [Number] pharmacy technicians and coordinated day-to-day assignments.
  • Mastered pharmacy software systems for accurate data entry, streamlined prescription processing, and reduced wait times for customers.
  • Utilized excellent attention to detail when counting pills or measuring liquid medications for precise dosages per pharmacist instructions.
  • Demonstrated adaptability by quickly acclimating to new pharmacy environments during rotations, showcasing flexibility and eagerness to learn from diverse experiences as an intern.

Pharmacy Technician Intern

Giant Pharmacy
11.2023 - 05.2024
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Supervised multiple pharmacy technicians and coordinated day-to-day assignments.
  • Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Counted, measured, and compounded medications following standard procedures.
  • Reviewed and verified customer information and insurance provider information.
  • Supported inventory management by restocking shelves, rotating stock, and verifying expiration dates to maintain quality control.

Front of House Crew Member

Chik-Fil-A
06.2023 - 12.2023
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.

Education

Bachelor of Science - Health Sciences

James Madison University
Harrisonburg, VA
05-2028

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Problem-solving
  • Excellent people skills

Certification

  • CPhT - Certified Pharmacy Technician

Timeline

Sales Associate

Bath and Body Works
12.2024 - Current

Pharmacy Technician Intern

INOVA Hospital
04.2024 - 05.2024

Pharmacy Technician Intern

Giant Pharmacy
11.2023 - 05.2024

Front of House Crew Member

Chik-Fil-A
06.2023 - 12.2023

Bachelor of Science - Health Sciences

James Madison University

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Rachel Clarke