Rachel Clarke
Fairfax Station
Summary
Developed strong organizational and data management skills in a fast-paced pharmaceutical environment. Transitioning to a new field, bringing experience in managing detailed records and ensuring accuracy under pressure. Looking to advance these skills in a new environment and role.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Associate
Bath and Body Works
Springfield, VA
12.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
Pharmacy Technician Intern
INOVA Hospital
Mount Vernon, VA
04.2024 - 05.2024
- Restocked automated medication dispensing equipment.
- Supervised [Number] pharmacy technicians and coordinated day-to-day assignments.
- Mastered pharmacy software systems for accurate data entry, streamlined prescription processing, and reduced wait times for customers.
- Utilized excellent attention to detail when counting pills or measuring liquid medications for precise dosages per pharmacist instructions.
- Demonstrated adaptability by quickly acclimating to new pharmacy environments during rotations, showcasing flexibility and eagerness to learn from diverse experiences as an intern.
Pharmacy Technician Intern
Giant Pharmacy
Lorton, VA
11.2023 - 05.2024
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Supervised multiple pharmacy technicians and coordinated day-to-day assignments.
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Counted, measured, and compounded medications following standard procedures.
- Reviewed and verified customer information and insurance provider information.
- Supported inventory management by restocking shelves, rotating stock, and verifying expiration dates to maintain quality control.
Front of House Crew Member
Chik-Fil-A
Burke, Virginia
06.2023 - 12.2023
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Education
Bachelor of Science - Health Sciences
James Madison University
Harrisonburg, VA05-2028
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Problem-solving
- Excellent people skills
Certification
- CPhT - Certified Pharmacy Technician
Timeline
Sales Associate
Bath and Body Works
12.2024 - Current
Pharmacy Technician Intern
INOVA Hospital
04.2024 - 05.2024
Pharmacy Technician Intern
Giant Pharmacy
11.2023 - 05.2024
Front of House Crew Member
Chik-Fil-A
06.2023 - 12.2023
Bachelor of Science - Health Sciences
James Madison University