Rachel Goldsmith
King George
Summary
Highly motivated and dedicated professional with a strong work ethic. Eager to contribute enthusiasm, responsibility, and skills acquired through experience to make a positive impact and achieve success in any role undertaken.
Overview
11
11
years of professional experience
Work History
Special Education Paraprofessional
King George County Schools
01.2021 - Current
- Developed strong rapport with students by demonstrating empathy, patience, and understanding during daily interactions both inside and outside the classroom setting.
- Managed challenging behaviors using de-escalation techniques to maintain a safe and productive learning environment for all students involved.
- Assisted in the implementation of effective behavior management techniques, resulting in a more focused and positive classroom environment.
- Collaborated with teacher to create customized classroom environment integral to students' needs.
Patient Care Representative
Pratt Healthcare
01.2018 - 01.2021
- Executed office support tasks boosting overall productivity.
- Greeting and registering patients
- Secured referrals from required sources and ensured compliance with
- Responded to phone inquiries promptly.
- Monitored and documented key health measurements consistently.
Medical Receptionist
Atlantic General Hospital
01.2014 - 01.2016
- Provide office support duties to include:
- Greeting and registering patients
- Verified insurance, referrals and precertification
- Collected co-pays
- Answered phones, scheduled appointments and responded to phone inquiries
- Maintained patient vital information
- Resolved customer inquiries and escalated if necessary
- Maintained and organized the reception area
- Performed clerical support to office staff using Microsoft Office programs
- Monitored and maintained inventory of office supplies and materials
Education
High school diploma -
La Plata High School
Genera Studies -
Southern MD Community College
Skills
- Front desk duties
- Greeting and interacting with customers
- Answering telephone calls on multi-line system
- Efficient
- Organized
- Quick learner
- Multitasking
- Fast pace environment
- Customer service skills
Phone
Cell: 540-834-6931
Awards
Employee of the month, 2015, Atlantic General Hospital
Timeline
Special Education Paraprofessional
King George County Schools
01.2021 - Current
Patient Care Representative
Pratt Healthcare
01.2018 - 01.2021
Medical Receptionist
Atlantic General Hospital
01.2014 - 01.2016
High school diploma -
La Plata High School
Genera Studies -
Southern MD Community College
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