Rachel Holder

Accounts Payable/Receivable

• Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
• Provided exceptional administrative support for executive-level staff, ensuring that their needs were met promptly and accurately in order to facilitate smooth daily operations.
• Maintained accurate record-keeping systems to ensure easy access to critical information for decision-making purposes.
• Updated reports, managed accounts, and generated reports for company database.
• Managed full-cycle accounts payable and receivable processes to ensure accurate financial reporting.
• Reconciled bank statements and general ledger accounts to maintain consistency in financial records.
• Prepared monthly financial statements, providing insights for management decision-making.
• Implemented new accounting software systems, improving data accuracy and accessibility across departments.
• Maintained and processed invoices, deposits, and money logs.
• Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
• Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
• Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
• Completed payroll for employees and maintained detailed records of procedures.
• Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
• Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
• Posted daily receipts and payments in accordance with corporate protocols.
• Supported year-end closing procedures by preparing adjusting journal entries as needed.
• Provided support during audits by supplying requested documentation promptly and accurately.
• Reviewed and filed financial documents, coded accounting entries for data processing, and positive Cash flow

Human Resources

• Maintained accurate HR records in compliance with applicable laws. ACA compliance and reporting
• Maintained payroll, benefits garnishments, Vacation and PTO for employees in various locations.
• Managed complex benefits administration, ensuring accurate enrollment and timely processing of claims.
• Coordinated benefits enrollment processes, facilitating new hire onboarding and annual open enrollment sessions.
• Managed benefit-related inquiries, providing timely support to employees regarding eligibility and plan options.
• Conducted regular audits of benefits plans, identifying areas for improvement and ensuring accuracy of data records.
• Assisted employees with benefits-related inquiries, ensuring prompt resolutions and increased satisfaction levels.
• Reviewed benefits paperwork for accuracy and completeness.
• Managed continuous enrollment processes, as well as yearly enrollment periods.
• Supported payroll department by verifying accuracy of deduction amounts for various benefit plans prior to each pay period processing cycle.
• Streamlined benefits enrollment procedures for improved employee experience and reduced processing time.
• Directed and controlled 401K, medical, dental, and vision benefit packages.
• Maintained compliance with federal and state regulations by conducting regular audits of benefit programs.

• Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
• Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
• Carefully interviewed, selected, trained, and supervised staff.
• Addressed customer concerns promptly and professionally, turning potentially negative experiences into positive outcomes.
• Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
• Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
• Implemented efficient scheduling practices to ensure optimal staffing levels during peak business hours.
• Implemented new employee onboarding processes, providing comprehensive training that promoted retention and a strong understanding of company culture.
• Ensured compliance with all health department regulations as well as company policies and procedures.

• Oversaw daily operations of bar, maintaining high standards of cleanliness and organization.
• Built strong relationships with regular customers, fostering loyalty and repeat business.
• Served high customer volumes during special events, nights, and weekends.
• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.