Rachel Melley
Virginia Beach
Summary
Dynamic professional skilled in sales forecasting and problem-solving within client-focused environments. Demonstrated success in managing client accounts and creating tailored proposals that drive business growth and address specific client needs.
Overview
13
13
years of professional experience
Work History
Account Manager
Club MD Now
Virginia Beach
02.2026 - Current
- Managed client accounts and addressed inquiries effectively.
- Developed proposals and presentations for potential clients consistently.
- Assisted in creating marketing materials for client outreach efforts.
- Acted as main point of contact in matters relating to client concerns and needs.
- Conducted research on industry trends to enhance service offerings.
Recruiter
Amergis
Virginia Beach
05.2025 - 02.2026
- Collaborated with hiring managers to identify staffing needs and job specifications.
- Sourced candidates using job boards, social media, and networking events.
- Screened resumes and conducted initial phone interviews to assess qualifications.
- Sourced and screened potential candidates for open positions.
- Collaborated with hiring managers to understand position requirements.
Bartender
Chick's Oyster Bar
Virginia Beach
01.2018 - 02.2025
- Mixed cocktails and beverages efficiently during high-volume service periods.
- Provided excellent customer service to enhance guest experiences at the bar.
- Handled cash transactions accurately while processing customer payments swiftly.
- Managed inventory levels of spirits, garnishes, and supplies effectively.
- Performed opening and closing duties including restocking supplies.
Bartender
Legends/Live Nation
Virginia Beach
05.2024 - 09.2024
- Delivered exceptional customer service to create memorable guest experiences at the bar.
- Oversaw inventory levels of spirits, garnishes, and supplies to ensure consistent availability.
- Welcomed customers to the bar with a friendly demeanor. and provided excellent customer service.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Bar Manager
Doughboys
Virginia Beach
05.2023 - 09.2024
- Managed daily bar operations, ensuring smooth service and customer satisfaction.
- Trained staff on cocktail preparation and customer service standards.
- Established inventory control procedures to maintain optimal stock levels.
- Developed seasonal drink menus to enhance customer experience and engagement.
- Coordinated events and promotions to attract new customers to the bar.
RESPA Sales Manager
Atlantic Bay Mortgage
Virginia Beach
01.2022 - 08.2022
- Collaborated with marketing team to create promotional materials for new offerings.
- Analyzed market trends to identify opportunities for growth in mortgage sales.
- Oversaw compliance with industry regulations in all sales activities and practices.
- Achieved company growth and brand development through market expansion and sales.
Manager
Aqua Salon and Spa
Virginia Beach
01.2020 - 01.2022
- Oversaw staff scheduling to ensure adequate coverage and service quality.
- Managed daily operations of salon and spa services.
- Coordinated client appointments using scheduling software for optimal efficiency.
- Developed marketing strategies to promote salon and spa services effectively.
- Resolved customer complaints promptly to maintain high satisfaction levels.
Wine Server
Crosskeys Vineyards
Mount Crawford
01.2019 - 01.2020
- Educated guests about wine varieties and vineyard history.
- Provided exceptional customer service during wine tastings and events.
- Maintained cleanliness and organization of the tasting room and outdoor areas.
- Collaborated with kitchen staff to pair food and wine selections.
- Assisted in inventory management and stock replenishment of wines and supplies.
Banquet Server
Cavalier Hotel
Virginia Beach
05.2018 - 08.2018
- Set up and arranged tables, chairs, and decorations for functions.
- Served meals and beverages to guests during various banquet events.
- Provided excellent customer service by addressing guest inquiries promptly.
- Maintained inventory of supplies and reported shortages to management.
Office Assistant
Boucher Brothers
Virginia Beach
05.2017 - 08.2017
- Managed daily office operations and maintained organized filing systems.
- Handled incoming calls and directed inquiries to appropriate departments promptly.
- Prepared and processed documents, ensuring accuracy for administrative functions.
- Supported team members by providing necessary materials and resources efficiently.
Hostess and Busser
Pasta E Pani
Virginia Beach
01.2014 - 08.2016
- Managed reservations and organized seating arrangements efficiently.
- Greeted guests warmly and provided menus upon arrival.
- Stayed attentive to server availability and table turnover to quickly seat guests.
- Demonstrated strong interpersonal skills when interacting with customers.
- Maintained a clean and organized dining area.
Education
Bachelor of Science - Psychology
Old Dominion University
Norfolk, VA05-2022
High School Diploma -
Norfolk Academy
Norfolk06-2017
Skills
- Client relationship management
- Marketing strategy
- Sales forecasting
- Industry research
- Problem solving
- Customer service
Timeline
Account Manager
Club MD Now
02.2026 - Current
Recruiter
Amergis
05.2025 - 02.2026
Bartender
Legends/Live Nation
05.2024 - 09.2024
Bar Manager
Doughboys
05.2023 - 09.2024
RESPA Sales Manager
Atlantic Bay Mortgage
01.2022 - 08.2022
Manager
Aqua Salon and Spa
01.2020 - 01.2022
Wine Server
Crosskeys Vineyards
01.2019 - 01.2020
Banquet Server
Cavalier Hotel
05.2018 - 08.2018
Bartender
Chick's Oyster Bar
01.2018 - 02.2025
Office Assistant
Boucher Brothers
05.2017 - 08.2017
Hostess and Busser
Pasta E Pani
01.2014 - 08.2016
Bachelor of Science - Psychology
Old Dominion University
High School Diploma -
Norfolk Academy