Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rachel Redding

Richmond

Summary

Highly-motivated liberal arts major with finely tuned multi-tasking abilities and drive to foster productivity and organization. Offers focus for collections maintenance, rare materials procurement and task prioritization. Received customer recognition for personable and approachable nature. Focused on leveraging writing talents to bring audience members strategically to emotional places and build brand loyalty. Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care.

Overview

7
7
years of professional experience

Work History

Professional Dog Walker

Sarah Sits-n-stays
08.2023 - Current
  • Provided dogs with exercise and fresh air to promote dog health.
  • Cleaned up after dogs and properly disposed of waste to keep community clean and free of potential hazards.
  • Followed optimal schedules for animals as set by owners or supervisors.
  • Provided dog with water for adequate hydration on longer walks.
  • Fed, walked, and cared for dogs during owners' absences and out-of-town trips.
  • Developed strong personal relationships and trust with dogs through vocal affirmations, petting, and pre-approved treats.
  • Used pet training techniques to help dogs stay disciplined and better behaved while out on walks.
  • Consulted with veterinarians to diagnose problems and administered prescribed treatments.
  • Monitored animal behavior and completed examinations to identify illnesses, injuries, or potential diseases.

Seller

Sunglass Hut
05.2022 - Current
  • Responded to customers' complaints regarding service and product quality to solve issues.
  • Packed, labeled and shipped products to customers, providing accurate delivery timelines.
  • Provided customers with information on shipment amounts and cost of products through email or online support chat.
  • Cross-sold complementary products to customers using special algorithms and promotional software.
  • Assisted customers via live chat and email messaging in determining product features to make purchase choices.

Cashier

HomeGoods
08.2021 - 05.2022
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.

Drive-Thru Team Member

Chic-Fil-A
10.2017 - 12.2021
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Accurately operated cash register to process customer payments.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Replenished serving stations with fresh food and cleaned up spills.

Busser

AMC Theatres
06.2018 - 08.2018
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
  • Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.

Barista

Starbucks
05.2017 - 06.2017

As a barista, I create delicious drinks for our customers while also interacting with them, creating friendships.

  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Cleaned counters, machines, utensils and seating areas daily.

Education

Bachelor of Arts - Creative Writing

Virginia Tech
Blacksburg, VA
12.2022

Associate of Arts - General Studies

John Tyler Community College
Chester, VA
05.2020

Skills

  • Organizational skills
  • Canine Nutrition Understanding
  • Data analysis
  • Research Proficiency
  • Shelf Reading
  • Shelving accuracy
  • Copyright knowledge
  • Document Editing

Timeline

Professional Dog Walker

Sarah Sits-n-stays
08.2023 - Current

Seller

Sunglass Hut
05.2022 - Current

Cashier

HomeGoods
08.2021 - 05.2022

Busser

AMC Theatres
06.2018 - 08.2018

Drive-Thru Team Member

Chic-Fil-A
10.2017 - 12.2021

Barista

Starbucks
05.2017 - 06.2017

Bachelor of Arts - Creative Writing

Virginia Tech

Associate of Arts - General Studies

John Tyler Community College
Rachel Redding