Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Rachel Smith

Yorktown

Summary

Dedicated cashier skilled in customer service, cash handling, and order accuracy. Committed to enhancing customer experiences through empathy and effective communication.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Cashier

Hardee's
Yorktown
09.2024 - 11.2025
  • Maintained cleanliness and organization of workstations throughout shifts.
  • Helped with purchases and signed customers up for rewards program.
  • Used suggestive selling techniques to promote add-on sales.
  • Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.

Take-Out Server

County Grill & Smokehouse
Yorktown
11.2023 - 04.2024
  • Communicated with kitchen staff to ensure timely order fulfillment.
  • Collaborated with team members to streamline take-out operations for efficiency.
  • Verified accuracy of order upon pick up or delivery.
  • Called customers when their orders were ready for pickup or delivery.
  • Assisted other servers in setting up catering trays for large parties or events.

Cashier

Raising Cane's
Yorktown
12.2022 - 03.2023
  • Collaborated with team members to ensure smooth service flow during peak hours.
  • Built and maintained productive relationships with employees.
  • Offered customers carry-out service at completion of transaction.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Operated cash register or POS system to receive payment by cash, check and credit card.

Ride Operator

Busch Gardens Williamsburg
Williamsburg
04.2022 - 07.2022
  • Ensured safety of guests by enforcing ride and park policies.
  • Assisted with loading, unloading, and securing passengers on rides.
  • Operated control panels for ride systems and monitored audio and visual equipment.
  • Greeted customers upon arrival at the entrance gates.
  • Managed queues and flow of guests, maintaining order and efficiency.

Education

Dental Assistant - Dental Hygiene

New Horizons
Hampton, VA
02-2024

High School Diploma -

Tabb High School
Yorktown, VA
06-2021

Skills

  • Cash handling
  • Point of sale operation
  • Customer loyalty programs
  • Inventory management
  • Order accuracy verification
  • Customer relationship management
  • Customer service
  • Empathy and patience
  • Point-of-sale system operation
  • Active listening
  • Fast-paced service delivery

Certification

Certificate of Radiation

Timeline

Cashier

Hardee's
09.2024 - 11.2025

Take-Out Server

County Grill & Smokehouse
11.2023 - 04.2024

Cashier

Raising Cane's
12.2022 - 03.2023

Ride Operator

Busch Gardens Williamsburg
04.2022 - 07.2022

Dental Assistant - Dental Hygiene

New Horizons

High School Diploma -

Tabb High School
Rachel Smith