Rachel Woolard
White Stone
Summary
Family Services Specialist equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and maintain a full-time position that offers opportunities to grow professionally.
Overview
10
10
years of professional experience
Work History
Family Services Specialist
Lancaster Social Services
10.2024 - Current
- Maintained confidential records and documentation.
- Attended and participated staff meetings and training seminars.
- Mentored new staff members as they navigated the complexities of family services work; sharing knowledge and expertise to enhance overall team performance.
- Promoted community resources to families, assisting them in accessing necessary services for their specific needs.
- Strengthened relationships among families by facilitating group sessions and providing conflict resolution support.
Child Care
Private Employers
01.2016 - Current
- Assisted family child care providers in maintaining a safe and nurturing environment.
- Established positive relationships with families based on trust, professionalism, and mutual respect for successful partnership in child care provision.
- Used knowledge in child development to create developmentally appropriate activities that promote social and emotional development.
Waitress
Horn Harbor
05.2023 - 09.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Sales Associate
The Rivah
01.2019 - 01.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Criminal Justice, Minor in Psychology
Radford University
Radford, Virginia05-2024
High School Diploma -
Lancaster High School
Lancaster, Virginia05-2020
Licensed Certified Nursing Assistant - Graduated From Northern Neck Technical Center
Northern Neck Technical Center
Warsaw, Virginia05-2020
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Dependable
- Responsible
- Confidentiality Practices
Timeline
Family Services Specialist
Lancaster Social Services
10.2024 - Current
Waitress
Horn Harbor
05.2023 - 09.2024
Sales Associate
The Rivah
01.2019 - 01.2023
Child Care
Private Employers
01.2016 - Current
Criminal Justice, Minor in Psychology
Radford University
High School Diploma -
Lancaster High School
Licensed Certified Nursing Assistant - Graduated From Northern Neck Technical Center
Northern Neck Technical Center
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