Summary
Overview
Work History
Education
Skills
Timeline
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Radha Shah

Lorton

Summary

Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.

Overview

6
6
years of professional experience

Work History

Assistant Manager

7-eleven
05.2021 - Current
  • Managed cash handling procedures and ensured accurate and timely cash flow.
  • Implemented effective upselling techniques to increase sales goals and drive revenue growth.
  • Communicated thoroughly with customers to ensure excellent customer service and create a welcoming environment by resolving complaints, helping with the 7/11 mobile app, and answering any inquiries.



Photographer

Self-employeed
08.2019 - Current
  • Built and maintained client relationships through customer satisfaction and clear communication
  • Managed payments, projects, and bookings independently and time efficiently
  • Upsold packages and services based on my clients needs
  • Provided exceptional customer service throughout the entire process from initial consultation to delivery of final products.

Restaurant Hostess

Patsy's American
04.2023 - 09.2023
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.

Education

Associates - Business Management

Northern Virginia Community College
Annandale, VA
05-2024

Bachelor of Arts - Fashion Marketing

Savannah College of Art And Design
Savannah, GA
08-2021

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Time management
  • Problem solving
  • Staff training and development
  • Retail operations
  • Sales strategies
  • Sales growth

Timeline

Restaurant Hostess

Patsy's American
04.2023 - 09.2023

Assistant Manager

7-eleven
05.2021 - Current

Photographer

Self-employeed
08.2019 - Current

Associates - Business Management

Northern Virginia Community College

Bachelor of Arts - Fashion Marketing

Savannah College of Art And Design

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Radha Shah