Detail oriented and dedicated cleaning professional who also has 10+ years food service experience. Skilled in staff training, deep cleaning, organizing, sanitizing, and leading a team. Known for timeliness, reliability, cleanliness, and an excellent eye for detail.
Clean and sanitize bathrooms, kitchens, and common areas while following strict time goals
Handle customer requests and feedback in a professional matter to maintain satisfaction
Deep cleaning services including, hand wiping and sanitizing of all surfaces in a clients home in a timely manner
Intense 1 on 1 training for all new hires
Restocking and refilling all company products and supplies
Head Cook
Northside 29
04.2018 - 06.2021
Prepared and cooked food to order in a fast-paced kitchen enviorment
Manage the flow of orders coming in, and going out in a timely manner
Communicate effectively with chefs, line cooks, and servers to ensure seamless execution of orders
Train new kitchen staff in cooking techniques, safety procedures, and customer service
Ensure that all food safety standards are followed and that kitchen sanitation procedures are upheld
Daily food preparation, cooking foods to correct temperatures, holding at correct temperatures, while maintaining cleanliness and an organized work station
Bakery Clerk
Safeway
01.2017 - 01.2018
Greet and assist customers in selecting bakery products, offering recommendations and answering product-related questions
Package baked goods, ensuring that items are wrapped neatly and appropriately for customers
Stock shelves and display cases with fresh bakery items, ensuring the store is fully stocked and items are well-presented
Assist in the preparation and cleaning of bakery equipment and work areas, following food safety and sanitation guidelines
Take special orders for custom cakes, pastries, and other baked goods, ensuring customer specifications are met
Maintain a clean and organized workspace, including restocking ingredients, and ensuring bakery products are within their sell-by dates
Server
Heritage Hunt Golf & Country Club
09.2016 - 06.2017
Provide exceptional service to members and guests in a high-end dining environment, ensuring a memorable dining experience
Take food and drink orders, accurately input them into the POS system, and communicate with kitchen and bar staff to ensure timely delivery
Assist with setting up and serving during private events, such as weddings, banquets, and golf tournaments, including managing guest requests and ensuring smooth event execution
Recommend menu items and wine pairings based on guests' preferences, boosting sales through upselling
Maintain an organized, clean, and welcoming dining area, ensuring tables are set properly and serviceware is clean and polished
Handle customer concerns and issues promptly, providing excellent service recovery when necessary
Collaborate with team members to ensure an efficient and professional service environment
Food Prep/Evening Shift Lead
Moe's Southwest Grill
10.2015 - 05.2016
Prepare ingredients for daily menu items, including washing, peeling, chopping, and marinating vegetables, meats, and seafood
Follow recipes and portion sizes to ensure consistency in dishes across shifts
Maintain kitchen cleanliness, ensuring all prep stations are sanitized and organized
Oversee the floor during peak hours, ensuring that customers orders are processed efficiently, and food service meets the restaurant's standards
Close out the register, and safely secure the money in the safe
Food Prep/Shift Leader
Moe's Southwest Grill
09.2013 - 10.2015
Prepare ingredients for daily menu items, including washing, peeling, chopping, and marinating vegetables, meats, and seafood
Follow recipes and portion sizes to ensure consistency in dishes across shifts
Maintain kitchen cleanliness, ensuring all prep stations are sanitized and organized
Oversee the floor during peak hours, ensuring that customers orders are processed efficiently, and food service meets the restaurant's standards
Cashier
The Home Depot
02.2015 - 03.2015
Operate the cash register, processing customer transactions accurately and efficiently
Handle cash, credit, and debit transactions, ensuring proper change and receipts are given
Assist customers with inquiries, providing product information and recommending items based on their needs
Ensure the checkout area is clean and organized, including restocking bags and supplies
Process returns and exchanges in accordance with company policy
Maintain an accurate cash drawer, counting and reconciling at the beginning and end of each shift
Address customer concerns and resolve complaints to ensure satisfaction
Work closely with team members to ensure a smooth checkout process and maintain high service standards
Cashier
McDonald's
05.2013 - 07.2013
Efficiently handle customer orders and process payments through the POS system, ensuring quick and accurate transactions
Assist customers with menu selections, recommend value meals and up-sell promotions to enhance their experience
Process both cash and card transactions, accurately providing change and receipts
Address customer inquiries and resolve issues promptly, ensuring satisfaction in a fast-paced setting
Follow all food safety and sanitation procedures, maintaining compliance with company standards
Assist in handling drive-thru orders when necessary, ensuring fast and accurate service
Education
High School Diploma -
Rocky Point High School
Rocky Point, NY
06-2014
Skills
Training skills
Team leadership
Time management
Organization skills
Decision making under pressure
Typing (60 wpm)
Communication skills
Kitchen management
Timeline
Cleaning Pro/Trainer
Total Clean Freaks, LLC
06.2021 - Current
Head Cook
Northside 29
04.2018 - 06.2021
Bakery Clerk
Safeway
01.2017 - 01.2018
Server
Heritage Hunt Golf & Country Club
09.2016 - 06.2017
Food Prep/Evening Shift Lead
Moe's Southwest Grill
10.2015 - 05.2016
Cashier
The Home Depot
02.2015 - 03.2015
Food Prep/Shift Leader
Moe's Southwest Grill
09.2013 - 10.2015
Cashier
McDonald's
05.2013 - 07.2013
High School Diploma -
Rocky Point High School
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