Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rafael Pagan

Culpeper,VA

Summary

Dynamic Electrical Foreman at NOVA Distro Inc. with expertise in electrical systems installation and effective communication. Proven track record in leading teams to meet project deadlines while ensuring safety and quality. Highly skilled in troubleshooting and blueprint interpretation, enhancing operational efficiency and client satisfaction through tailored security solutions.

Extremely dependable Electrical/Technician Foreman bringing 30+ years of industry experience. Ambitious and hardworking with a proven history of mentoring apprentice technicians in repair and installation.

Overview

29
29
years of professional experience

Work History

Electrical Foreman

NOVA Distro Inc.
01.2017 - Current
  • Supervised crew of electricians and maintained safe, efficient and structured work environment.
  • Evaluated job site and project specifications to determine supply needs, coordinating availability of equipment and materials.
  • Supported company objectives by consistently meeting deadlines without compromising quality or safety standards in the process.
  • Read complex schematics and blueprints to install and repair electrical systems.
  • Communicated effectively with clients throughout each stage of the project for transparency regarding progress updates as well as addressing any concerns raised promptly.

Maintenance Technician Supervisor

Executive Security Services
09.2012 - 10.2017
  • Developed a comprehensive training program for new hires, ensuring they were proficient in understanding and troubleshooting various systems.
  • Collaborated with sales teams to identify opportunities for upselling services, increasing revenue from existing clients.
  • Managed project timelines effectively, ensuring completion within budget constraints and meeting client expectations.
  • Mentored junior team members, fostering professional development through skill-building exercises and constructive feedback.
  • Collaborated with other field technicians to resolve complex technical issues.

Security Installation Technician

Dynamark Security
01.2004 - 09.2012
  • Collaborated with team members to complete large-scale installation projects efficiently and effectively.
  • Performed regular maintenance checks on installed systems to ensure optimal functioning and prevent potential issues.
  • Streamlined installation processes by creating detailed work plans and schedules for each project, resulting in reduced downtime for clients.
  • Provided training sessions for new technicians, sharing best practices and promoting a culture of continuous improvement within the team.
  • Conducted site surveys to assess clients'' needs, helping to customize security solutions for each location.
  • Maximized system reliability by performing thorough testing after each installation.
  • Enhanced security system performance by troubleshooting and repairing faulty equipment.
  • Assisted customers in understanding their security systems, resulting in increased confidence in the technology provided.

Alarm Technician

Triple AAA Alarm
02.1997 - 01.2004
  • Installed and tested fire detection and suppression systems.
  • Installed, tested and serviced alarm and associated systems for commercial and residential customers.
  • Maintained accurate records of customer service calls and inputted all information into company's database.
  • Fully installed fire alarms and various security devices.
  • Responded to maintenance calls and troubleshot devices.
  • Demonstrated features and functionality of alarm systems to customers.
  • Performed troubleshooting on fire alarm systems, completing on-site repairs or transporting malfunctioning equipment to off-site lab for repair.
  • Installed various closed circuit televisions systems

Education

High School Diploma -

Wilbur Cross High School
New Haven, CT
06.1997

Skills

  • Electrical troubleshooting
  • Electrical schematics
  • Electrical systems installation
  • Blueprint interpretation
  • Installation scheduling
  • Workforce planning
  • Conduit bender repair
  • Effective communication
  • Attention to detail
  • Extensive security system installations (Honeywell, DSC, Bosch, Vivint)
  • Hardware, Maglocks, Strikes, Mortise locks
  • CCTV (Bosch, Honeywell, Axis, Panasonic)
  • Fire Alarm systems (Simplex, Gamewell, Silent Knight)

Timeline

Electrical Foreman

NOVA Distro Inc.
01.2017 - Current

Maintenance Technician Supervisor

Executive Security Services
09.2012 - 10.2017

Security Installation Technician

Dynamark Security
01.2004 - 09.2012

Alarm Technician

Triple AAA Alarm
02.1997 - 01.2004

High School Diploma -

Wilbur Cross High School

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Rafael Pagan