Motivated professional with a focus on staff training and employee engagement. Successfully supervised operations to meet quality standards while resolving customer inquiries to boost satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Team Supervisor
Wawa
Woodbridge, VA
12.2023 - 10.2025
Supervised daily operations to ensure adherence to quality and service standards.
Trained new team members on company policies and customer service protocols.
Coordinated staff schedules to optimize team coverage during peak hours.
Implemented inventory management practices to reduce waste and improve efficiency.
Resolved customer inquiries and complaints promptly, enhancing overall satisfaction.