Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Rahkeem Smith

Richmond

Summary

Dynamic professional with a proven track record at Chipotle, excelling in employee coaching and exceptional communication. Developed impactful training programs that enhanced service quality and customer satisfaction. Adept at food safety compliance and fostering a collaborative environment, driving team performance and individual growth. Passionate about continuous improvement and operational excellence.

Experienced with training front-of-house staff to maintain high service standards. Utilizes effective communication and leadership to ensure seamless operations. Track record of fostering collaborative and efficient work environment.

Overview

7
7
years of professional experience
1
1
Certification

Work History

FOH Trainer

Chipotle
06.2025 - Current
  • Developed and implemented training programs for front-of-house staff, enhancing service quality and customer satisfaction.
  • Led onboarding sessions for new employees, ensuring comprehensive understanding of operational standards and procedures.
  • Mentored team members, fostering a collaborative environment and encouraging professional growth within the organization.
  • Evaluated employee performance through regular assessments, providing constructive feedback to improve individual skills and efficiency.

Music Instructor

The Music Tree
04.2023 - 04.2025
  • Developed lesson plans tailored to individual student needs and learning styles.
  • Assisted in organizing music recitals and performances to showcase student progress.
  • Provided constructive feedback on student performances to enhance musical skills.
  • Engaged students through interactive teaching methods to foster enthusiasm for music.
  • Supported classroom management by maintaining a positive and encouraging learning environment.
  • Collaborated with colleagues to share best practices and improve instructional techniques.
  • Researched diverse musical genres to introduce students to various cultural influences.

Assistant Administrator

TopGolf
02.2022 - 06.2024
  • Coordinated administrative tasks to ensure efficient office operations.
  • Streamlined communication between departments, enhancing collaboration and information flow.
  • Managed scheduling and calendar coordination for senior management, optimizing time management.
  • Assisted in the preparation of reports and presentations, ensuring accuracy and clarity.

Employee

Code Ninjas
02.2019 - 08.2021
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Adaptable and proficient in learning new concepts quickly and efficiently.

Education

Associate of Arts - Music Education

Virginia Commonwealth University
Richmond, VA
05-2026

High School Diploma -

Alexandria City Public School
Alexandria
06-2020

Skills

  • Exceptional communication
  • Food safety compliance
  • POS system proficiency
  • Upselling strategies
  • Employee coaching
  • Workplace safety

Certification

Certified in Food handling, along with having the certificate for ServSafe -Present


Certified in CPR training from 2022


Languages

Spanish
Limited Working
French
Elementary

Timeline

FOH Trainer

Chipotle
06.2025 - Current

Music Instructor

The Music Tree
04.2023 - 04.2025

Assistant Administrator

TopGolf
02.2022 - 06.2024

Employee

Code Ninjas
02.2019 - 08.2021

Associate of Arts - Music Education

Virginia Commonwealth University

High School Diploma -

Alexandria City Public School

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Rahkeem Smith