RaJahne Fisher
Richmond
Summary
Detail-oriented receptionist with expertise in managing front desk operations, including customer inquiries, appointment scheduling, and record maintenance. Proven track record of enhancing office processes to improve workflow and client satisfaction. Strong verbal and written communication skills which fosters positive interactions with clients and team members. Looking for a new opportunity to expand scope, further my career and provide value.
Overview
6
6
years of professional experience
Work History
Front Desk Receptionist
Associates in Pediatrics
Glen Allen
09.2022 - Current
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
- Performed data entry tasks related to billing and collections procedures.
- Transmitted medical records and other correspondence by mail, e-mail, or fax.
- Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
- Maintained supply inventory for office area, ordering items as needed and stocking shelves.
Front Desk Receptionist
Commonwealth Pediatrics
Richmond
01.2021 - 09.2022
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Tracked office supplies inventory levels, placed orders for replenishment as needed and monitored deliveries upon arrival.
- Monitored reception area to provide a consistently safe, hazard-free environment for customers during COVID
- Created and managed digital and physical filing systems for records, correspondence, and other material.
Assistant Art Teacher
Art 180
Richmond
01.2020 - 01.2021
- Planned, prepared and delivered instructional activities related to various art mediums.
- Delivered educational after-school activities for groups of students to improve learning potential outside of classroom.
- Assessed student artwork and provided constructive feedback to encourage growth and development.
- Managed classroom of up to 5-15 students, fostering an environment conducive to learning and creativity.
- Utilized technology-based learning tools to enhance classroom instruction during virtual COVID sessions.
Bar Attendant, Cashier, and Server
Shoney’s
Chesterfield
10.2018 - 07.2020
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Operated POS terminals to input orders, split bills and calculate totals.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Education
Advanced Diploma -
Thomas Jefferson High School
Richmond, VA06.2019
Some College (No Degree) - Social Work
VCU
Skills
- Growth Mindset
- Google Suit - Microsoft Office Proficiency
- Time & Priority management
- Results Focused
- Office administration
- Administrative support
Volunteer Service Activities
Volunteer, Art180 Outreach, 09/16, 06/19
Timeline
Front Desk Receptionist
Associates in Pediatrics
09.2022 - Current
Front Desk Receptionist
Commonwealth Pediatrics
01.2021 - 09.2022
Assistant Art Teacher
Art 180
01.2020 - 01.2021
Bar Attendant, Cashier, and Server
Shoney’s
10.2018 - 07.2020
Advanced Diploma -
Thomas Jefferson High School
Some College (No Degree) - Social Work
VCU
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