Ramahnee Davis
Newport News
Overview
8
8
years of professional experience
Work History
Data Entry Clerk - Remote
Cox Communications
03.2025 - Current
- Verified and corrected data discrepancies, ensuring accuracy and integrity of information.
- Processed customer orders and service requests promptly and accurately.
- Verified accuracy and completeness of data entry into the database system.
- Operated various office equipment, including scanners and printers.
- Maintained confidentiality of sensitive information entered into the system.
- Transferred data from hard copies to digital databases, organizing information in new formats.
- Collected and organized information for entry, prioritizing tasks to enhance workflow efficiency.
- Input client information into spreadsheets and company database, facilitating quick access to essential data for leadership.
Customer Service Associate
Walmart
Chesapeake
04.2018 - 10.2025
- Facilitated resolution of product inquiries and service issues to enhance customer satisfaction.
- Conducted cash handling procedures including accepting payments from clients and processing credit card transactions.
- Maintained accurate records of customer interactions and transactions.
- Resolved customer inquiries efficiently using support ticket systems.
- Delivered exceptional customer service through active listening and empathy.
- Managed escalated issues with professionalism to maintain positive customer relationships.
- Answered customer inquiries and provided accurate information regarding products and services.
- Guided new staff on company policies and customer service best practices to ensure consistent service quality.
Inventory Specialist
Best Buy
Chesapeake
09.2022 - 06.2025
- Managed inventory levels to align with store operations and meet customer demand.
- Conducted regular stock audits to ensure accuracy and compliance with company standards.
- Communicated with sales teams to forecast inventory needs based on promotions and trends.
- Collaborated with team members to streamline restocking processes, enhancing overall workflow.
- Implemented organization strategies for backroom storage, maximizing space utilization.
- Assisted in training new staff on inventory procedures and best practices.
Education
High School Diploma -
Heritage High School
Newport News, VASkills
- Record accuracy
- Data verification
- Quality assurance
- Customer relationship management
- Problem solving
- Time management
- Inventory tracking
- Point of sale systems
- Cash handling
- Pallet jack operations
- Pallet jack safety
Timeline
Data Entry Clerk - Remote
Cox Communications
03.2025 - Current
Inventory Specialist
Best Buy
09.2022 - 06.2025
Customer Service Associate
Walmart
04.2018 - 10.2025
High School Diploma -
Heritage High School