Ramazani Mohamed
Hampton,VA
Summary
Dynamic professional with a proven track record at Amazon, excelling in problem-solving and customer service. Adept at collaborating with cross-functional teams to enhance operational efficiency and drive results. Recognized for critical thinking and a positive attitude, consistently delivering solutions that improve service quality and team performance.
Finished leadership class at NNS last year.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Marines Coatings
HII
Newport News, VA
02.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Applied various painting techniques including brushing, rolling, and spraying for optimal finishes.
- Conducted quality checks on finished work to ensure compliance with standards and customer expectations.
- Collaborated with team members to coordinate project timelines and deliver high-quality results efficiently.
- Protected surfaces from damage and spills by using drop cloths prior to and during painting.
- Operated power sprayers and hand tools to prepare and paint large areas.
- Prepared surfaces for painting by cleaning, sanding, and repairing defects to ensure smooth results.
Problem Solver
Amazon
Suffolk, VA
07.2021 - 07.2023
- Analyzed customer feedback to identify issues and implement solutions for improved service quality.
- Collaborated with cross-functional teams to streamline operational processes and enhance efficiency.
- Developed and maintained documentation for problem-solving protocols and best practices.
- Assisted in training new team members on tools and systems to ensure consistent performance.
- Monitored key performance indicators to assess effectiveness of implemented solutions.
- Facilitated root cause analysis sessions to address recurring operational challenges effectively.
- Defined problem to identify, prioritize and select alternatives.
Equipment Operator
1st Marine Division Association
Chesapeake, VA
12.2022 - 02.2023
- Operated heavy machinery, ensuring adherence to safety protocols and operational standards.
- Conducted routine maintenance checks on equipment to enhance performance and reliability.
- Collaborated with team members to optimize workflow efficiency during operations.
- Assisted in training new operators on equipment usage and safety procedures.
- Monitored equipment performance, identifying issues for timely resolution and minimizing downtime.
- Implemented best practices for equipment operation, contributing to improved productivity levels.
- Maintained accurate records of equipment usage and maintenance activities for reporting purposes.
- Supported logistical operations by coordinating the transportation of materials and equipment on-site.
- Operated range of heavy equipment on regular basis with advanced skill.
- Maintained and cleaned equipment after each job and inspected.
- Operated machining equipment safely with team of operators.
- Ensured safe working environment through adherence to safety guidelines and protocols for equipment operation.
- Completed minor repairs and replacements of equipment parts to restore functionality.
Education
N/a - Undecided
Old Dominion University
Norfolk, VAHigh School Diploma -
Hampton High School
Hampton, VA06-2019
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Critical thinking
- Computer skills
- Calm under pressure
- Decision-making
- Verbal communication
Certification
Information Tchonology
Timeline
Marines Coatings
HII
02.2023 - Current
Equipment Operator
1st Marine Division Association
12.2022 - 02.2023
Problem Solver
Amazon
07.2021 - 07.2023
N/a - Undecided
Old Dominion University
High School Diploma -
Hampton High School