Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Ramsey Stephanie

Virginia Beach

Summary

Dynamic fire service leader with longstanding experience at Norfolk Fire-Rescue, excelling in incident command and personnel management. Proven track record in fostering team cohesion, enhancing emergency response capabilities, and prioritizing health and wellness protocols. Committed to staff development and community engagement, ensuring high-quality service delivery and innovative solutions within fire and EMS emergency management.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Assistant Fire Chief

Norfolk Fire-Rescue
02.2024 - Current
  • Champions diversity within the department by actively recruiting quality candidates and fostering an inclusive workplace environment.
  • Assists in the development of department programs to promote more innovative solutions for staffing, equipment, and training.
  • Oversees significant EMS or Fire incidents, providing support for the command staff.
  • Mentors junior officers, providing guidance on leadership and professional development opportunities within the fire service.
  • Establishes and maintains strong relationships with neighboring jurisdictions through mutual aid agreements and collaborative training efforts.
  • Participates in ongoing professional development opportunities to stay current with industry trends and best practices, ensuring the highest quality of service for the community.
  • Oversees proper implementation of best practices, policies and procedures in alignment with regulations and operational needs.

Battalion Fire Chief

Norfolk Fire-Rescue
06.2016 - 02.2024
  • Oversaw proper implementation of best practices, policies and procedures in alignment with regulations and operational needs.
  • Established strong relationships with company officers within my battalion as well as with my peers to ensure the team worked as a cohesive unit.
  • Supervised incident command operations, ensuring proper coordination among on-scene personnel and effective communication with external agencies.
  • Prioritized safety within the fire service by modeling and enforcing strict adherence to safety protocols and conducting regular inspections of facilities and equipment.
  • Successfully led large-scale emergency exercises, testing the readiness of personnel under high-pressure scenarios and identifying gaps in response capabilities.
  • Strengthened interdepartmental communication through regular meetings, improving collaboration on projects involving multiple divisions.
  • Maintained comprehensive training operations, inspections and performance evaluations for the battalion.
  • Oversaw scene operations and assigned crews to strategic locations.

Fire Captain

Norfolk Fire-Rescue
07.2011 - 06.2016
  • Mentored new firefighters in developing essential skills and understanding departmental expectations for performance excellence.
  • Led my team of firefighters in extinguishing various types of fires, minimizing environmental impact, conserving property as much as possible, and preventing the expansion of the incident to other residents.
  • Compiled and maintained log books, run reports and training records.
  • Conducted periodic firefighter written performance evaluations and completed written recommendations on probationary firefighters.
  • Promoted fire safety awareness within the community by organizing and participating in public outreach events, such as open houses and safety presentations.
  • Led team in fighting fires and exercised considerable judgment in deciding best way to extinguish based on type of fuel and environment.
  • Preserved order and discipline among subordinates and gave assignments and instructions.
  • Improved firefighter safety through consistent training sessions and adherence to established guidelines.
  • Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
  • Served as a station commander and forged solid partnerships with my team members with clear expectations and standards to be met.

Education

Bachelor of Science - Secondary Education

University of Nebraska-Lincoln
Lincoln, NE
12-1994

Skills

  • Incident command
  • Emergency management
  • Interagency coordination
  • Personnel management
  • Grief counseling
  • Media relations
  • Emergency medical services
  • Workload prioritization
  • Emergency response procedures
  • Occupational safety
  • Staff development
  • Resources allocation

Certification

Maryland Fire Rescue Institute Command School Certification- March 4-8, 2024.

Maritime Incident Response Team (MIRT) Command School Certification- May 4-8, 2024

Timeline

Assistant Fire Chief

Norfolk Fire-Rescue
02.2024 - Current

Battalion Fire Chief

Norfolk Fire-Rescue
06.2016 - 02.2024

Fire Captain

Norfolk Fire-Rescue
07.2011 - 06.2016

Bachelor of Science - Secondary Education

University of Nebraska-Lincoln

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Ramsey Stephanie