Summary
Overview
Work History
Education
Skills
Languages
Timeline
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RAQUEL VIROLA

RAQUEL VIROLA

Woodbridge,VA

Summary

Highly experienced in customer service, known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results. Reliable and upbeat. Successful at promoting customer loyalty, satisfaction, and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing, and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

9
9
years of professional experience

Work History

Sales Associate

Adidas
02.2025 - Current
  • Prepared merchandise for sales floor by pricing or tagging.
  • Solved customer challenges by offering relevant products and services.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Server

Buffalo Wild Wings
01.2023 - 05.2025
  • Delivered exceptional customer service, took orders, and ensured a memorable dining experience.
  • Managed timely food delivery, maintained a clean and organized environment, and supported team operations.

Social Media Ambassador

Victoria Secret & Pink
12.2024 - 04.2025
  • Curated and shared brand content across social platforms.
  • Engaged with followers to promote products, collaborated on influencer marketing, and monitored trends and feedback to enhance engagement.

Managed Social Media

Zeta Tau Alpha
01.2024 - 12.2024
  • Ran all social media regarding Zeta Tau Alpha.
  • Manage social design, content, branding and logo design, and planned events for sisters.

Retail Associate

Calvin Klein
01.2023 - 06.2024
  • Provided excellent customer service and assisted customers with product selection.
  • Maintained store presentation and inventory.

Social Media Ambassador

Macaje jewerly
01.2022 - 01.2023
  • Curated and shared brand content across social platforms.
  • Engaged with followers to promote products, collaborated on influencer marketing, and monitored trends and feedback to enhance engagement.

Manager

Mobile Sweets
01.2016 - 01.2022
  • Company Overview: Co-founded and managed daily operations of a family-owned food truck specializing in carnival desserts.
  • Supervised customer transactions, maintained inventory, and ensured a high-quality, friendly service experience.
  • Co-founded and managed daily operations of a family-owned food truck specializing in carnival desserts.

Education

Bachelor of Science - Concentration in Digital Marketing

George Mason University
Fairax, VA
05.2026

High School Diploma -

CD Hylton High School
Woodbridge
06.2022

Skills

  • Promotional support
  • Upselling
  • Adaptability and flexibility
  • Team collaboration
  • Efficient service
  • Daily specials memorization
  • Customer service
  • Dining area maintenance
  • Hospitality and accommodation

Languages

English
Native or Bilingual
Spanish
Professional Working

Timeline

Sales Associate

Adidas
02.2025 - Current

Social Media Ambassador

Victoria Secret & Pink
12.2024 - 04.2025

Managed Social Media

Zeta Tau Alpha
01.2024 - 12.2024

Server

Buffalo Wild Wings
01.2023 - 05.2025

Retail Associate

Calvin Klein
01.2023 - 06.2024

Social Media Ambassador

Macaje jewerly
01.2022 - 01.2023

Manager

Mobile Sweets
01.2016 - 01.2022

High School Diploma -

CD Hylton High School

Bachelor of Science - Concentration in Digital Marketing

George Mason University

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RAQUEL VIROLA