Raquille Jackson
Newport News,VA
Summary
Information Technology Specialist and Military Veteran with a previously held secret clearance and three years of proven experience in the United States Army. Accomplished measurable results while leading teams of up to four soldiers in a dynamic, fast - paced environment. Possess a comprehensive background in all areas of Information Technology, Logistics, warehousing management, heavy equipment operating, and semi-trailer truck driving and management derived from conducting domestic and global operations in Fort Bragg Fayetteville NC, Fort Jackson Columbia SC, Fort Gordon Augusta GA, Fort Benning Columbus GA, and Fort Polk Leesville LA. Managed risk upon multiple lines to protect assets, property, and equipment valued over $100,000 while meeting the expectations of senior leadership. Possess extensive knowledge in network security, Helpdesk support, Hardware and Software Management, Warehousing logistics, and heavy equipment operating. Recipient of multiple awards for outstanding performance and professionalism.
Professional heavy equipment operator with strong expertise in operating and maintaining variety of machinery. Known for collaborative approach and adaptability in dynamic work environments. Excels in safety protocols, precision operations, and problem-solving, ensuring efficiency and high-quality results. Reliable team player focused on achieving operational goals and contributing to team success.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Heavy Equipment Operator II / Acting Supervisor
Waste Management, Hampton, VA
02.2024 - 05.2025
- Operated D6, D7, D8 bulldozers, 323F excavator, 930M loader, 836K compactor, tipper trailers, and posi-seal machine.
- Certified Forklift Operator; safely transported and staged equipment weighing several tons.
- Performed dirt grading, trash lane maintenance, and heavy waste management behind the tipper.
- Maximized landfill airspace efficiency through compaction and proper cover operations.
- Conducted equipment inspections, enforced safety protocols, and supervised crew tasks.
- Trained new operators on heavy equipment and safety procedures.
Warehouse Specialist/Food Service Worker
Federal Bureau of Prisons, Various Locations U.S.A
01.2016 - 01.2023
- Managed warehouses across multiple states during this period, SC, MS, CA, PA
- Warehouse Team Leader responsible for leading 4 employees, managing, organizing and pallet jacking all merchandise.
- Merchandise responsible for exceeds $50,000, equipment responsible for exceeds $20,000 with a level for 100% accuracy of inbound and outbound merchandise.
- Successfully created and implemented training and organization systems for future employees
- Daily duties along with Warehousing including prepping, cooking and serving food to inmates.
- Use, maintain and clean dish washer on a daily basis to ensure the sanitation of food equipment and longevity of dish washing equipment.
Assembly Line Team Leader
Smithfield Foods, Smithfield V.A.
01.2015 - 01.2015
- Worked as a member of a 24 man team, responsible for cutting, packaging, moving and accounting for all hams for Smithfield Foods Co.
- Led a 3 man rotating group, responsible for cutting hams and accounting for hams.
- Part of assembly unit that increased overall productivity in hamboning Dept. over 50%
- Created guidelines that would reduce lost of hams from 10% per 100 hams, down to 5% per 100 hams.
- Oversaw the hiring and onboarding process for new team members, ensuring they received proper training and were well-equipped to contribute effectively to the assembly line processes.
Information Technology Specialist
United States Army, Various Locations U.S.A.
01.2012 - 01.2015
- Senior lower enlisted personnel responsible for managing, computers, servers, networks, printers and all Information Technology equipment.
- Successfully supervised a local area network management office for the 37th BEB, 2BCT, 82nd Airborne Division, US ARMY . Increased workload production 25% over the course of 18 months, ranging from July of 2013 until Feb. 2015 and successfully managed a user directory of upwards of 200 personnel. Daily duties included, configuration of operating systems, performed senior operator and systems administrator duties and unit level maintenance functions on over 250 computing systems
- Created, managed and implemented Microsoft accounting systems for logging, tracking, and returning systems back to the employees, via the unit's help desk office.
Semi-Trailer Truck Operator/Heavy Equipment Operator
United States Army, Various Locations U.S.A.
01.2012 - 01.2015
- Operator of our unit's LMTV(Semi-Trailer Truck)
- Personally responsible for the visual inspections and the P.O.C to turn in and make sure the Semi get proper maintenance.
- Passed the military's drivers course to get certified and be able to operate LMTV's
- Operated various heavy equipment's safely such as, graders, manlifts and forklifts.
- Successfully and exceptionally drove and operated LMTV's in different combat generated situations
Painter/Landscaping Manager
Cooke Brothers Funeral Chapel, Newport News V.A.
01.2012 - 01.2014
- Duties included prepping, priming and painting interior/exterior walls.
- Weekly maintenance conducted on grass and mulch of the Funeral home grounds.
- Maintained grounds including trimming, weeding and general clean-up.
- Provided upkeep to Funeral Home Grounds, including hedge and shrub trimming.
- Installed stonework according to landscape design plan.
- Enhanced visibility and improved shapes of trees and bushes with proper pruning.
- Maintained tools and equipment in clean, functional condition to support efficient workflow.
- Inspected completed work for quality assurance, ensuring adherence to standards and specifications.
Education
High School Diploma -
Bethel High School
Hampton, VA01.2012
Skills
- Software: Microsoft Office, SharePoint, Windows XP: Fundamentals, Microsoft Windows Server, Operating Systems: Mac / Microsoft Windows
- Java and web development
Accomplishments
- Supervised team of 5 staff members on how to operate and maintain bulldozers and other heavy machinery.
Certification
- CompTIA Security+
- CompTIA A+ (801, 802)
- Lean Six Sigma
- Advanced Leaders Course, 2015
- Sexual Harassment / Assault Response and Prevention, 2014
- CIO G-6/NETCOM Information Assurance Technical Level 1 Certification
- CIO/G-6 NETCOM Information Assurance Security+
Awards
Army Achievement Medal, Volunteer Service Award, Employee of the Month, National Defense Service Medal
Languages
English
Full Professional
Timeline
Heavy Equipment Operator II / Acting Supervisor
Waste Management, Hampton, VA
02.2024 - 05.2025
Warehouse Specialist/Food Service Worker
Federal Bureau of Prisons, Various Locations U.S.A
01.2016 - 01.2023
Assembly Line Team Leader
Smithfield Foods, Smithfield V.A.
01.2015 - 01.2015
Information Technology Specialist
United States Army, Various Locations U.S.A.
01.2012 - 01.2015
Semi-Trailer Truck Operator/Heavy Equipment Operator
United States Army, Various Locations U.S.A.
01.2012 - 01.2015
Painter/Landscaping Manager
Cooke Brothers Funeral Chapel, Newport News V.A.
01.2012 - 01.2014
High School Diploma -
Bethel High School
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