Rashad Mallory
Montpelier
Summary
Results-driven Sort Manager with expertise in warehouse operations, workflow management, and quality control. Proven ability to implement process improvements and mentor teams to enhance efficiency and accuracy.
Overview
8
8
years of professional experience
Work History
Sort Manager
Federal Express
05.2023 - Current
- Supervised daily sorting operations to ensure timely package processing.
- Trained and mentored new team members on safety protocols and operational procedures.
- Implemented process improvements, enhancing workflow efficiency in sorting areas.
- Coordinated with cross-functional teams to resolve sorting discrepancies effectively.
- Conducted regular quality checks to maintain accuracy in package handling.
- Managed inventory control for sorting materials and equipment supplies.
- Developed training materials to facilitate onboarding of new employees.
- Monitored key performance indicators to identify areas for operational enhancement.
- Reduced overtime costs by optimizing staff scheduling and resource allocation for peak periods.
- Collaborated with other departments to identify areas for improvement, leading to more streamlined operations overall.
- Implemented regular performance evaluations for staff members, providing constructive feedback and opportunities for professional growth.
- Oversaw equipment maintenance schedules, reducing downtime due to breakdowns or malfunctions.
Area Manager
Federal Express
08.2022 - 05.2023
- Oversaw daily operations to ensure service excellence and adherence to company standards.
- Managed team performance through effective coaching and mentoring, driving employee engagement.
- Developed and implemented process improvements to enhance operational efficiency and reduce costs.
- Analyzed performance metrics to identify trends, fostering informed decision-making among leadership.
Operations Manager
Federal Express
10.2017 - 08.2022
- Oversaw daily operations, ensuring compliance with safety and quality standards.
- Managed logistics workflows to optimize package delivery efficiency and reduce transit times.
- Implemented process improvements that enhanced operational performance and reduced costs.
- Trained and mentored team members on best practices in shipping and handling procedures.
Education
High School Diploma -
Patrick Henry High School
Ashland, VASkills
- Warehouse operations
- Lean principles
- Warehouse safety
- Product sorting
- Quality control
- Workflow management
- Problem-solving
- Time management
- Customer service
- Problem-solving abilities
- Multitasking
- Excellent communication
- Critical thinking
- Organizational skills
Timeline
Sort Manager
Federal Express
05.2023 - Current
Area Manager
Federal Express
08.2022 - 05.2023
Operations Manager
Federal Express
10.2017 - 08.2022
High School Diploma -
Patrick Henry High School