Rashan Brown
Richmond
Summary
Experienced Area Supervisor skilled in staff training and performance evaluation. Expertise in crisis intervention and compliance oversight, fostering supportive residential environments while ensuring regulatory adherence. Proven leadership and operational oversight developed over a 10-year career, focused on enhancing team effectiveness and achieving organizational goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Area Supervisor
Bon Air Juvenile Correctional Facility
Richmond
08.2025 - Current
- Coordinated team schedules and assignments to optimize staff coverage and resident support.
- Supervised daily activities of staff and residents in a secure environment.
- Monitored compliance with facility regulations and safety protocols.
- Assisted in conflict resolution among residents to ensure safety.
- Reported incidents and maintained accurate documentation of events.
- Collaborated with mental health professionals to support resident needs.
- Evaluated employee performance, providing targeted feedback and coaching to enhance team capabilities.
- Trained new employees on policies, procedures, product knowledge, customer service techniques.
- Identified appropriate solutions to minimize issues and quickly solve problems.
Juvenile Correctional Officer
Bon Air Juvenile Correctional Facility
Richmond
06.2025 - 08.2025
- Conducted regular safety checks and maintained security protocols throughout the facility.
- Implemented crisis intervention techniques to de-escalate volatile situations promptly.
- Collaborated with mental health professionals to address individual youth needs effectively.
- Enforced rules and regulations related to inmate conduct and behavior in accordance with established policies.
- Documented incidents and maintained accurate records of resident behavior and progress.
- Updated supervisors regularly on progress toward individual treatment plan goals.
- Completed day-to-day duties accurately and efficiently.
- Proposed innovative strategies to improve team collaboration and achieve better outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Collaborated in team settings to foster a more productive and supportive workplace.
- Participated in regular training sessions related to policy changes or new procedures.
Milieu Supervisor
UMFS
Richmond
02.2017 - 04.2025
- Supervised daily operations in residential programs for youth and families.
- Coordinated staff schedules, optimizing coverage to enhance support for residents.
- Assisted in crisis intervention to maintain a safe environment for residents.
- Enforced rules to maintain a safe environment for all clients.
- Supervised and evaluated staff performance, fostering high-quality services for clients.
- Monitored compliance with safety regulations and organizational standards.
- Monitored medications and ensured that they were administered properly to the clients.
- Maintained accurate records of client progress, incident reports, and other relevant documents.
- Assisted with the development of new policies and procedures related to milieu management.
- Provided support and guidance to direct care staff working with difficult clients.
- Planned and facilitated therapeutic activities, promoting engagement and skill development for clients.
- Organized recreational activities for clients designed to improve physical activity levels and overall well-being.
- Performed weekly safety inspections of facility grounds and equipment.
- Collaborated with psychiatrists, physicians, social workers, and other professionals to ensure quality care for clients.
- Collaborated with healthcare and educational professional to provide comprehensive support for patients and treatment plans.
- Encouraged positive interaction between staff members through team-building activities.
Education
High School Diploma -
Clearview Regional High School
New Jersey06-2010
Some College (No Degree) - Early Childhood Education And Care
Virginia Union University
RichmondSkills
- Team supervision
- Staff training
- Performance evaluation
- Team management
- Crisis intervention
- Conflict resolution
- Compliance monitoring
- Risk analysis
- Program leadership
- Collaboration skills
- Time management
- Multitasking Abilities
- Adaptability
- Reliability
- Record keeping
- Communication skills
- Team building
Languages
Latin
Limited
Certification
CPR
Affiliations
YMCA Basketball (recreational league)
Timeline
Area Supervisor
Bon Air Juvenile Correctional Facility
08.2025 - Current
Juvenile Correctional Officer
Bon Air Juvenile Correctional Facility
06.2025 - 08.2025
Milieu Supervisor
UMFS
02.2017 - 04.2025
High School Diploma -
Clearview Regional High School
Some College (No Degree) - Early Childhood Education And Care
Virginia Union University