Rashida Ahmad
Staunton,VA
Summary
Fun and driven bartender with high standards and a strong track record of delivering exceptional dining experiences. Skilled in providing personable service, order accuracy, and multitasking in fast-paced environments. Quick learner with excellent communication skills, ensuring patrons satisfaction. Known for effective teamwork, adaptability, and maintaining positive atmosphere even during peak hours. A determined team player that is striving to deliver the highest quality of service, seeking to leverage my knowledge and experience into a bartending position at Devils Backbone Brewing Company.
Overview
9
9
years of professional experience
Work History
Waitress
Blue Mountain Brewery
03.2023 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Quickly gained knowledge on using Toast handhelds.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Worked well in a team setting, providing support and guidance.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Checked guests' identification before serving alcoholic beverages.
Bartender, Waitress
The Edge
12.2015 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Boosted beverage sales, designing and promoting range of signature cocktails.
- Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
- Maintained extensive knowledge of cocktail recipes and preparation techniques, ensuring high-quality beverage menu.
- Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.
Waitress, Bartender
The Fishin' Pig
01.2018 - 12.2022
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Bartender
Plaza Azteca
11.2018 - 02.2020
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Kept bar presentable and well-stocked to meet customer needs.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Enhanced dining experience, suggesting food and drink pairings that complemented menu offerings.
Waitress
Mrs.Rowes Restaurant
06.2016 - 01.2018
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Education
High School Diploma -
Wilson Memorial High School
Fishersville, VASkills
- Strong customer service
- Excellent multitasker
- Interpersonal skills
- Team collaboration
- Energetic
- Driven to exceed expectations
- Works well under pressure
- Cleanliness
- Cash handling
- Service prioritization
- Memory retention
- High volume dining
Timeline
Waitress
Blue Mountain Brewery
03.2023 - Current
Bartender
Plaza Azteca
11.2018 - 02.2020
Waitress, Bartender
The Fishin' Pig
01.2018 - 12.2022
Waitress
Mrs.Rowes Restaurant
06.2016 - 01.2018
Bartender, Waitress
The Edge
12.2015 - Current
High School Diploma -
Wilson Memorial High School
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