Summary
Overview
Work History
Skills
Timeline
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Rashida Smith

Richmond

Summary

High-performing Supervisor with 6+ years of experience in value retail environments. Proven ability to manage high-volume stock operations, minimize shrink, and lead teams to exceed replenishment and compliance targets. Skilled in driving efficiency, organizing chaotic backrooms, and supporting strong front-of-house results through seamless inventory flow.

Overview

11
11
years of professional experience

Work History

Shift Manager

McDonald’s
01.2024 - Current
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Promoted a positive work environment through open communication and constructive feedback.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Promoted in 3 months from crew trainer

Assistant Store Manager

Family Dollar
12.2022 - 01.2024
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.

Back Room Supervisor

Target
05.2020 - 09.2022
  • - Improved freight processing speed by 40% by reorganizing zones and implementing team rotations.
  • - Reduced shrink by 20% through cycle counts and lock-up zones.
  • - Cut restock time by 35% with a labeling and staging system.
  • - Trained 15+ associates, promoting a culture of speed, accuracy, and safety.

Logistics Team Lead

Walmart Distribution Center
01.2017 - 04.2020
  • - Oversaw freight for 500+ SKUs daily, maintaining 96%+ accuracy.
  • - Reduced missed restocks by 40% with shift checklists.
  • - Maintained zero safety incidents for 2+ years.
  • - Led overnight teams during seasonal surges.

Stockroom Associate / Shift Lead

Best Buy
06.2014 - 12.2016
  • - Promoted within one year due to backroom efficiency.
  • - Maintained 82% stock availability during peak periods.
  • - Cut onboarding time by 50% through team training.

Skills

  • High-Volume Stockroom Management
  • Freight Unloading & Replenishment
  • Team Leadership & Training
  • Shrink Control & Loss Prevention
  • Backroom Organization & Zoning
  • Safety & Compliance (OSHA Standards)
  • Inventory Systems (RF Scanning, WMS)
  • Performance Coaching & Scheduling
  • Merchandise Prioritization (Apparel, Home Goods, Seasonal)

Timeline

Shift Manager

McDonald’s
01.2024 - Current

Assistant Store Manager

Family Dollar
12.2022 - 01.2024

Back Room Supervisor

Target
05.2020 - 09.2022

Logistics Team Lead

Walmart Distribution Center
01.2017 - 04.2020

Stockroom Associate / Shift Lead

Best Buy
06.2014 - 12.2016

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Rashida Smith