Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ravy Yan

Manassas

Summary

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance. Seeking to build hands on expertise in a Front Desk Receptionist role.

Overview

4
4
years of professional experience

Work History

Clinical Front Office Assistance

Team Health
02.2025 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Organized and detail-oriented with a strong work ethic.
  • Contributed to a welcoming atmosphere, greeting patients upon arrival and addressing their needs promptly.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Transcribed phone messages and relayed to appropriate personnel.
  • Streamlined appointment scheduling for increased efficiency and reduced patient wait times.

Credentialing Coordinator

ShiftMed (CareSave Technologies, REMOTE)
07.2021 - 04.2024
  • Boosted productivity levels within the credentialing team by training new employees on proper procedures and best practices within the role.
  • Reduced errors in documentation by thoroughly auditing at least 60 caregivers’ profiles for completeness and accuracy.
  • Used Microsoft Office applications such as Excel for data entry, tracking and analysis on a daily basis.
  • Maintained at least 60 caregivers’ accurate files, records and credentialing documents on a daily basis.
  • Fostered a positive work environment through active participation in team meetings, collaborating on strategies to improve departmental performance.
  • Strengthened relationships with external organizations by responding promptly to verification requests and inquiries regarding providers’ credentials.
  • Assisted with special projects as needed, demonstrating adaptability and commitment to the success of the organization.
  • Communicated effectively with various parties each day using polished interpersonal and active listening skills.
  • Contacted internal or external parties either by Zoom, Teams, email or communicated via Ring Central.
  • Tracked over 50 expiration dates on documents and communicated with appropriate staff to avoid late filing.
  • Minimized potential legal complications by ensuring adherence to federal and state regulations governing caregivers’ license and certification requirements.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations as well as new policies and regulations on a day to day basis.
  • Provided detailed documentation on audit findings, facilitating swift corrective action when necessary.
  • Performed observations and evaluated supporting documents to supplement audit findings.
  • Coordinated background check procedures, ensuring compliance with relevant legal regulations while maintaining candidate privacy rights.
  • Supported background check processes by accurately classifying and searching fingerprint records in databases.
  • Maintained at least 60 caregivers’ detailed records of all background check activities, providing regular updates to management on progress and results.

Rehab Intern with Ms. Stacey Schaub

Inova Mount Vernon Hospital (HYBRID)
01.2021 - 08.2021


  • Assist with After Action Report (AAR) via Zoom/ on-site / phone
  • Infection Control Committee/ Stroke and Sepsis Committee/ Leadership Touch base meetings/ Discharge Readiness Huddles viewing EPIC/ Interns and Nursing Interviews/ Cerebrovascular Case Conference/ Trauma and Neuro Radiology Case Conference/ Clintech and Nursing staff issues/ Executive Interviews with different leaders.
  • Audit employee files/tracers (assisting with HR department).
  • Updated and assisted in the Joint Commission Tracers within different departments.
  • Assist with Summer Intern on-boarding files through Excel.
  • T-shirt Project for Emergency Department promoting staff and organization values.
  • Maintain and update chemical files and ensuring safety data sheets (SDS) are current for Inova Alexandria Hospital via Excel.
  • Assisted in training new interns, ensuring a smooth transition and integration into the team.
  • Documentation and reporting over 50 CVA Patient Discharge Phone Calls for IMVH.
  • Conduct Hand Hygiene rounds for Pre-Op and Rehab stations
  • Documentation and reporting of at least 50 Patient Experience Surveys during patient satisfaction rounds and also conduct EOC rounds
  • Create and document at least 20 work orders for patient’s room
  • Train with Ms. Rachel during Infectious Disease Rounds
  • Ensuring inventories/chemicals are up-to-date in the storage room and also around the hospital
  • Report any damages to leaders
  • Regulatory Project
  • Design and present IMVH intern solo presentation via power point to staff and leaders
  • Create and designed thank you notes and various posters/flyers for the whole hospital
  • Review strategic plans and SWOT analysis
  • Universal Code for safety measures/ work place violence policy and learn diaster metrics
  • Learning protocol and importance of landscape and building layout
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.

Education

Bachelor of Science - Health Administration, Health System Management

George Mason University
Fairfax, VA
05.2021

Associate of Science - General Studies

Northern Virginia Community College
Manassas, VA
12.2019

Skills

  • Adaptability
  • Innovative
  • Proficient in Microsoft Office Applications Such as Excel, PowerPoint, and MS Word
  • Multitasking Abilities
  • Complex Problem-Solving
  • Employee Training
  • Customer Relations
  • Attention to Detail
  • Effective Written and Verbal Communication
  • HIPAA Compliance
  • Data Entry Proficiency
  • Background Checks
  • Re-Credentialing Processes
  • Internal Auditing
  • Time Management
  • Team Player

Timeline

Clinical Front Office Assistance

Team Health
02.2025 - Current

Credentialing Coordinator

ShiftMed (CareSave Technologies, REMOTE)
07.2021 - 04.2024

Rehab Intern with Ms. Stacey Schaub

Inova Mount Vernon Hospital (HYBRID)
01.2021 - 08.2021

Associate of Science - General Studies

Northern Virginia Community College

Bachelor of Science - Health Administration, Health System Management

George Mason University

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Ravy Yan