Ray Knight III
Waynesboro
Summary
Highly skilled Assistant Manager with rich experience in team leadership and operational management. Strong ability to drive process improvements, employee development, and customer service excellence. Significant impact made in previous roles by consistently meeting targets, improving efficiency, and fostering positive work environment. Possess advanced interpersonal skills, problem-solving abilities, strategic planning acumen, and proficiency in optimizing resources for maximum productivity. Several years of experience juggling multiple priorities to keep company running smoothly. Communicative team leader possessing outstanding time management and documentation abilities. Polished in overseeing employee performance and guiding and motivating new talent.
Overview
2
2
years of professional experience
Work History
Senior Assistant Manager
Take 5 Oil Change
Waynesboro
10.2022 - Current
- Provided leadership and direction to staff, setting clear expectations and monitoring performance.
- Organized promotional events designed to generate interest in new products or services offered by the company.
- Maintained accurate records of inventory levels, pricing structures, and purchase orders.
- Identified process improvements that could be implemented to enhance efficiency across all departments.
- Advised management on potential risks associated with certain business decisions.
- Recruited, interviewed, hired, trained, supervised, evaluated job performance of employees.
- Assisted in developing marketing plans aimed at increasing brand awareness in the local community.
- Established systems for tracking inventory levels and ordering supplies as needed.
- Created detailed reports on daily sales activities and identified areas of improvement in store operations.
- Monitored employee attendance to ensure adherence to scheduling guidelines.
- Resolved customer complaints promptly while ensuring a positive shopping experience.
- Developed effective strategies for increasing sales and profitability through product promotion initiatives.
- Replaced faulty wiring harnesses in order to restore proper functioning of electrical systems.
- Explained technical diagnoses and needed repairs to non-mechanical individuals who lack technical knowledge.
- Adhered strictly to safety requirements when operating machinery or handling hazardous materials.
- Performed preventive maintenance services such as oil changes and tune-ups on cars and trucks.
- Assisted fellow mechanics when necessary during complex repairs.
- Consulted with customers regarding service options available based upon their needs.
- Organized tools and supplies neatly within the workspace for easy access during maintenance tasks.
- Repaired or replaced worn parts such as brake pads and wheel bearings using hand tools and power tools.
- Inspected, serviced, and repaired brakes, exhaust systems, transmissions, engines, suspension systems, drive trains, fuel systems and other vehicle components as required.
- Maintained garage safety protocols to meet regulatory and company expectations.
- Diagnosed and repaired vehicles during road call situations.
- Conducted test drives before and after repair services.
- Removed old oil, replaced filters, and added correct amounts of fluids.
- Checked vehicle mileage and determined necessary belts, fluids flushing or gasket replacements.
Education
High School Diploma -
Penn Foster High School
Scranton, PA05-2023
Skills
- Brake inspection
- Preventive maintenance
- Team leadership
- Employee training
- Time management
- Safety compliance
- Parts ordering
Timeline
Senior Assistant Manager
Take 5 Oil Change
10.2022 - Current
High School Diploma -
Penn Foster High School