RAYMOND ALFARO

Springfield

Summary

Energetic and empathetic individual with natural ability to connect with and support clients. Possesses solid understanding of client assessment and resource coordination, coupled with strong communication and organizational skills. Committed to making positive impact by effectively managing cases to improve client outcomes.

Overview

years of professional experience

Work History

Running Fit Specialist

Potomac River Running

Virginia

10.2023 - Current

Entrusted with managing the POS system through RICS, safe deposits, cash register balancing, and security protocols when opening and closing the store
Provide athletes, runners, walkers, military recruits, and clients with ailments like arthritis and plantar fasciitis with customized shoe adjustments and consultations.
Use pressure analysis, treadmill evaluations, video gait analysis, and 3D foot-scanning technology to perform thorough foot and gait evaluations
Determine whether a customer has overpronation, supination, or neutral gait by reviewing their biomechanics. Then, provide suitable footwear, inserts, and performance solutions
Teach clients about shoe support system, injury prevention, foot measurements, and training-related footwear requirements in both Spanish and English
Aid clients with their rehabilitation or recovery needs, military/police/fire academy preparation, school sports programs, and race training
Organize inventory requests and special orders for several Virginia retail locations while keeping lines of communication open with suppliers and team members
Maintain accurate store inventory records, handle database inconsistencies, and receive and reconcile inventory shipments
Train and support employees on company systems, store procedures, and operational workflows
Keep customer information private while using Google Sheets and internal database to record special orders and transactions
Educating young athletes on training equipment to support high school athletics programs and community engagement

Diversion Case Manager/Reintegration Specialist

OAR Nova

Fairfax, Virginia

05.2025 - 12.2025

Facilitated client intake and eligibility assessments within a restorative justice program in collaboration with court personnel and prosecutors at the Fairfax County Circuit Court
Conducted comprehensive biopsychosocial assessments, evaluating clients’ criminal behavior, family dynamics, employment status, mental/physical health, and long-term goals
Developed individualized service plans with measurable goals to support client rehabilitation and successful program completion
Coordinated client participation in targeted rehabilitative classes and support services aligned with identified needs and risk factors
Maintained ongoing case management through biweekly client follow-ups, ensuring compliance, progress tracking, and program accountability
Collaborated with attorneys, court officials, and external stakeholders to provide updates on client progress and address noncompliance
Prepared and submitted detailed case documentation and completion reports, ensuring accuracy, timeliness, and adherence to confidentiality standards
Utilized case management databases and Microsoft Teams to track client activity, maintain records, and communicate with team members
Connected clients to community resources, including food assistance, housing support, and emergency services, to address immediate needs
Delivered reentry support services to individuals recently released from incarceration, including transportation assistance and distribution of essential supplies
Conducted program exit interviews to evaluate client outcomes, satisfaction, and overall program effectiveness
Supported community outreach initiatives, promoting restorative justice programs and building partnerships with local organizations
Provided front desk and client intake support, managing high-volume client interactions in a professional and trauma-informed manner
Ensured strict adherence to confidentiality and ethical standards when handling sensitive client and legal information

Education

Bachelor of Science - Criminology, Law, and Society

George Mason University

Fairfax, VA

05-2026

Associate of Science - Criminology

Northern Virginia Community College

Annandale, VA

12-2023

Skills

Law Enforcement: Case Management, De-escalation
Tour of Motivational Interviewing Certification, Addiction Technology Tech Transfer Center Network, 7/1/2025
Bilingual: Spanish and English (Native or Bilingual Proficiency)

Experience with Fairfax County General District Court Database, Virginia Judiciary Online Case Information System 20, Organizational Databases, and Client Records
Computer: Microsoft Word, Excel, PowerPoint, Teams
Documentation and reporting

Timeline