Reason khadgi
Manassas
Summary
Proficient Front Desk Receptionist with extensive experience in guest services and front desk operations. Skilled in customer relations, recordkeeping, and problem-solving, fostering a welcoming atmosphere. Adept at efficiently addressing visitor inquiries and providing tailored solutions. Strong attention to detail and effective communication in both telephone and email interactions.
Overview
1
1
year of professional experience
Work History
Front Desk Receptionist
Wyndham Hotel
Manassas
04.2025 - 04.2026
- Greeted guests warmly upon arrival, creating a welcoming environment.
- Answered incoming calls and redirected callers to appropriate personnel or departments, ensuring efficient communication.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
- Maintained front desk organization and cleanliness, ensuring a professional and welcoming atmosphere.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Processed cash transactions accurately, balancing the register at end of each shift to ensure financial integrity.
- Coordinated appointment scheduling for clients and visitors at front desk.
- Managed incoming and outgoing mail, courier services, faxes and other correspondence.
Education
High School Diploma -
Kathmandu Collage of Central State
Nepal01-2024
Skills
- Front desk operations
- Customer service
- Appointment scheduling
- Payment processing
- Cash handling
- Multi-line phone systems
- Data Entry
- Microsoft Word
- Google Workspace
- Office Equipment (Printers, Scanners, Copiers)
- Communication skills
Professional Strengths
- Excellent verbal and written communication
- Strong organizational skills
- Attention to detail
- Ability to work under pressure
- Quick learner
Timeline
Front Desk Receptionist
Wyndham Hotel
04.2025 - 04.2026
High School Diploma -
Kathmandu Collage of Central State