Rebecca Gohn
Woodbridge
Summary
Dynamic Claims Adjuster with a proven track record at GEICO, adept at settlement negotiation and claims investigation. Recognized for enhancing claim resolution efficiency while maintaining compliance and fostering teamwork. Highly motivated with exceptional critical thinking skills, consistently delivering favorable outcomes and building strong relationships with clients and colleagues alike.
Overview
13
13
years of professional experience
Work History
Claims Adjuster
GEICO
07.2015 - Current
- Negotiated favorable settlements with claimants, attorneys, and other insurance carriers to minimize financial risk for the company.
- Examined claims forms and other records to determine insurance coverage.
- Verified insurance claims and determined fair amount for settlement.
- Maintained compliance with state regulatory requirements through meticulous documentation and adherence to company policies.
- Contributed to a positive work environment through active participation in team meetings and collaborating on cross-functional projects.
- Reviewed police reports, medical treatment records, and physical property damage to determine extent of liability.
- Improved claim resolution times by efficiently managing a caseload of 50+ claims per month.
Sales Associate
Jared Vault
12.2011 - 07.2015
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
Education
Gar-field High School
Woodbridge, VASkills
- Critical thinking
- Claims investigation
- Active listening
- Highly motivated
- Claims processing
- Settlement negotiation
Timeline
Claims Adjuster
GEICO
07.2015 - Current
Sales Associate
Jared Vault
12.2011 - 07.2015
Gar-field High School
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