Rebecca Jennings
Portsmouth
Summary
Pharmacy professional equipped to guide and mentor aspiring technicians. Strong background in pharmacology, medication dispensing, and patient care, paired with effective instructional skills. Known for fostering collaborative team environments and adapting to evolving educational needs. Effective communicator with passion for achieving tangible results in student success and program excellence.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Inpatient Pharmacy Technician
Naval Medical Center Portsmouth
08.2024 - Current
- Managed multiple priorities effectively while working in a fast-paced hospital environment during high-volume periods.
- Increased patient safety through proper labeling, packaging, and storage of medications.
- Maintained inventory levels by ordering, receiving, and stocking medications and supplies.
- Supported the training of new pharmacy technicians to enhance team performance and improve workflow efficiency.
- Upheld a high standard of cleanliness and organization in the pharmacy workspace by following established sanitation protocols and guidelines.
- Contributed to positive patient outcomes by preparing intravenous admixtures using aseptic technique.
- Stocked, labeled, and inventoried medication to keep accurate records.
Pharmacy Technician Instructor
Condensed Curriculum International
10.2023 - Current
- Developed strong relationships with local pharmacies to arrange job shadowing experiences for students, enhancing their understanding of the profession.
- Assisted in updating program curriculum to align with evolving industry standards and certification requirements.
- Established open lines of communication with students through regular office hours, email correspondence, and one-on-one meetings as needed.
- Evaluated student performance using both formative and summative assessments, providing constructive feedback to guide improvement.
- Designed engaging instructional materials including presentations, handouts, activities, quizzes, and exams tailored to diverse learning styles.
- Advised students on academic and career-related matters, helping them make informed decisions about their future paths.
- Implemented effective classroom management strategies to maintain a conducive learning environment for all students.
- Provided guidance and support to students in preparation for the Pharmacy Technician Certification Exam, resulting in increased pass rates.
- Enhanced student understanding of pharmacy technician concepts by incorporating real-world examples and case studies.
- Promoted critical thinking skills through the use of group projects, debates, and problem-solving exercises.
- Stayed current with industry trends and advancements by attending conferences, workshops, and other professional development opportunities.
- Collaborated with fellow instructors to develop comprehensive lesson plans for improved student engagement and learning outcomes.
- Streamlined course content by identifying and eliminating redundancies, resulting in a more focused curriculum.
- Increased student participation and enthusiasm by employing interactive teaching methods such as role-playing and simulations.
Pharmacy Technician
Langley Air Force Base
05.2014 - 12.2023
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Supported inventory management initiatives through accurate record-keeping of received shipments and expired medications for disposal purposes.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Expedited insurance claim resolutions by liaising with healthcare providers and insurance companies on patients'' behalf.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Counted, measured, and compounded medications following standard procedures.
- Aided pharmacists in preparing sterile compounding products for IV administration using aseptic techniques.
- Conducted routine checks of pharmaceutical stocks to maintain quality control.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
Lead Pharmacy Technician
Hampton Roads Community Health Center
08.2011 - 02.2014
- Coordinated referrals to specialty care services within the network or external organizations in a timely manner.
- Conducted regular follow-up with discharged patients to ensure successful transition into their home environment and address any concerns that may arise.
- Negotiated payment plan arrangements with medical billing departments on behalf of the patients experiencing financial hardship.
- Provided emotional support to patients and families during challenging medical situations, fostering trust and rapport.
- Assisted patients in navigating complex healthcare systems and procedures to reduce emotional strain.
- Educated patients on available resources and community programs, increasing their access to needed services.
- Collaborated with healthcare providers to ensure timely, accurate, and compassionate care for patients.
- Developed patient-centered care plans to meet individual needs.
Education
General Studies
Strayer University
Chesapeake, VAMedical Assisting/ Pharmacy Technician
Ivy Tech Community College of Indiana
Fort Wayne, INSkills
- Medication dispensing
- Prescription filling
- Drug safety
- Answering customer questions
- Drug inventory management
- Student engagement
- Pharmacy ethics
- Teaching strategies
- Patient counseling
- Pharmaceutical calculations
- Insurance billing
- Workflow optimization
Certification
- Certified Pharmacy Technician (CPhT) - Pharmacy Technician Certification Board (PTCB).
- Licensed Pharmacy Technician - State Boards of Pharmacy.
Timeline
Inpatient Pharmacy Technician
Naval Medical Center Portsmouth
08.2024 - Current
Pharmacy Technician Instructor
Condensed Curriculum International
10.2023 - Current
Pharmacy Technician
Langley Air Force Base
05.2014 - 12.2023
Lead Pharmacy Technician
Hampton Roads Community Health Center
08.2011 - 02.2014
- Certified Pharmacy Technician (CPhT) - Pharmacy Technician Certification Board (PTCB).
- Licensed Pharmacy Technician - State Boards of Pharmacy.
General Studies
Strayer University
Medical Assisting/ Pharmacy Technician
Ivy Tech Community College of Indiana
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