Rebecca Stevens
Lebanon
Summary
Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
McFarlane Hillman Pharmacy
03.2006 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Increased customer satisfaction by delivering friendly, personalized service during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
- Collected co-payments or full payments from customers.
- Counted, measured and compounded medications following standard procedures.
- Communicated directly with doctors offices via telephone, fax and email.
- Reviewed and verified customer information and insurance provider information.
Certified Occupational Therapy Assistant
Nova Health And Rehab
05.2013 - 10.2015
- Provided direct occupational therapy services in a skilled nursing facility
Education
Associate of Applied Science - Occupational Therapy Assistance
Southwest Virginia Community College
Richlands, VA05.2013
Skills
- Problem-solving skills
- Insurance Billing
- HIPAA Regulations
- Medication Dispensing
Certification
- CPhT - Certified Pharmacy Technician
Timeline
Certified Occupational Therapy Assistant
Nova Health And Rehab
05.2013 - 10.2015
Certified Pharmacy Technician
McFarlane Hillman Pharmacy
03.2006 - Current
Associate of Applied Science - Occupational Therapy Assistance
Southwest Virginia Community College
Similar Profiles
Gena AshwellGena Ashwell
Business Manager at McFarlane ShipwrightsBusiness Manager at McFarlane Shipwrights
Alexis ClarkAlexis Clark
Calibration Technician at Mcfarlane Aviation ProductsCalibration Technician at Mcfarlane Aviation Products
Renuka GounderRenuka Gounder
Resident Services Manager at Shona McFarlane Retirement VillageResident Services Manager at Shona McFarlane Retirement Village