Rebecca Summer-Hill

During my role at CHKD, my responsibilities included:

• Being the first point of contact for patients
• Registering patients for our different services: urgent care, therapy, and outpatient lab/radiology
• Adapting to the fast paced environment and unpredictable situations such as medical emergencies
• Answering phone calls from patients and physicians
• Responsible for getting valid consent for children no matter their circumstance ( calling DSS for foster children, obtaining court documentation for guardianship, calling parents over the phone for verbal permission etc.)
• Verifying insurance and taking copayments
• Identifying symptoms that are immediate concerns for clinical staff and notifying them if necessary
• Operating multiple computer programs to facilitate the patients' visit

During my role at Walmart, my responsibilities included:

• Retrieving items to fulfill the online pickup orders made by our guests
• Maintaining efficiency so the orders could be completed within the time limit given to me
• Filling in for other departments that need help
• Attending to customers questions and concerns
• Keeping an organized work area

During my role at Shake shack I was hired as a team member and then became promoted to a trainer. My combined responsibilities included:

• Preparing food and beverages
• Guiding the kitchen through the shift
• Training new hires
• Giving employees their certification tests
• Correcting food and safety hazards
• Identifying areas of concern with management
• When the pandemic began, I assisted with making sure we were correctly implementing the current safety guidelines ( restaurant capacity, social distancing, curbside pickup, sanitation etc. )

During my position at First Discovery Academy, my responsibilities included:

• Being able to provide care for children ranging from the ages of 8 weeks – 12 years old
• Assisting the lead teachers with organizing activities that promote age appropriate development
• Communicating any behavior or developmental concerns to parents regarding their children
• Attending training seminars in order to keep certifications up to date
• Maintaining a clean classroom consistent with health and safety standards
• Assisting with other tasks such as potty training, feeding, nap time etc.