Rebecca Taylor
Newport News
Summary
Enthusiastic and driven referral authorization coordinator with extensive experience in customer service as well as managing staff looking to apply knowledgeable skill set to continue to learn and flourish as an office manager within Tidewater physicians Multispecialty Group.
Overview
14
14
years of professional experience
Work History
REFERRAL AUTHORIZATION COORDINATOR
Tidewater Physicians Multispecialty Group
2019.10 - Current
- Managed and processed referrals for a fast-paced medical office, ensuring timely and accurate authorizations
- Collaborated with healthcare providers and insurance companies to obtain necessary referral authorizations
- Provided exceptional customer service, addressing patient inquiries and resolving authorization-related issues promptly.
SERVER
Smoke Bbq
2018.03 - 2019.11
- Eciently managed a high-volume restaurant, providing exceptional customer service to a diverse clientele
- Resolved conicts and handled challenging situations with professionalism, enhancing overall customer satisfaction.
CARE PARTNER
Sentara Careplex Hospital
2017.04 - 2019.04
- Collaborated with healthcare team to create and implement personalized care plans for patients
- Used Skills learned from schooling done with Sentara College of Health Sciences to prociently manage patient care by taking vital signs as well as drawing blood and helping patients with day to day activities.
DIALYSIS TECHNICIAN
Davita
2016.04 - 2017.04
- Experienced in providing hemodialysis treatments for patients with end-stage renal disease
- Knowledgeable in infection control protocols and ensuring a safe and sterile dialysis environment.
RESTAURANT MANAGER AND SEVER
Beef O' Brady's
2009.09 - 2016.04
- Oversaw all aspects of restaurant operations, including inventory management.
Education
CARE PARTNER CERTIFICATE -
Sentara College Of Health Sciences
Chesapeake, VAHigh School Diploma -
Menchville High School
Newport News, VASkills
- Referral authorization
- Claims processing
- Insurance knowledge
- Medical terminology
- Patient Confidentiality Compliance
- Customer Service
- Computer Literacy
- Attention to Detail
Languages
English
Timeline
REFERRAL AUTHORIZATION COORDINATOR
Tidewater Physicians Multispecialty Group
2019.10 - Current
SERVER
Smoke Bbq
2018.03 - 2019.11
CARE PARTNER
Sentara Careplex Hospital
2017.04 - 2019.04
DIALYSIS TECHNICIAN
Davita
2016.04 - 2017.04
RESTAURANT MANAGER AND SEVER
Beef O' Brady's
2009.09 - 2016.04
CARE PARTNER CERTIFICATE -
Sentara College Of Health Sciences
High School Diploma -
Menchville High School
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