REBEKAH FOWLER
Arlington
Summary
Experienced business owner with a proven track record of successfully building companies through effective management, visionary leadership, and a strong drive for success. Skilled in creative direction, creative design, operational management, brand development, and team leadership. Demonstrated expertise in opening brick and mortar store locations, hiring and training staff, managing retail operations, and maintaining positive customer/client relations. Experienced Retail/E-Commerce manager for a multi-million dollar start-up company, with proficiency in various shipping platforms, inventory control, and management. Well-versed in utilizing social media and email marketing platforms to drive business growth. interested in economics and public affairs. Interested in understanding and navigating the complexities of economic systems and their impact on businesses and society. Seeking to actively participate in public affairs that shape policies and regulations affecting businesses and the community.
Overview
12
12
years of professional experience
Work History
Agent Experience Coordinator
Compass Real Estate
12.2023 - Current
- Enhanced client satisfaction by promptly addressing inquiries and providing accurate information on products and services.
- Spearheaded team training initiatives, equipping agents with essential skills to excel in their roles.
- Maintained accurate records of client communications, transactions, policies, and other relevant documentation for seamless operations within the agency.
- Delivered exceptional customer service by proactively addressing concerns and fostering a positive experience throughout all interactions.
- Used Business Tracker to prepare sales reports containing customer information related to products and services purchased.
Co-founder / Managing Partner
CLEO LLC
01.2020 - 10.2023
- Launched e-commerce and brick and mortar platforms
- Multitasking and managing competing priorities and shifting deadlines during internal economic crisis.
- Responsible for the direction of the company in creating and managing business plan, developing marketing campaigns to ensure the company's competitive growth and profitability
- Created organization's mission and vision statements for use by employees
- Interviewed, and supervised employees to achieve optimal productivity & ensure high-quality standards of the organization
- Increased brand awareness, business growth and profits by streamlining our wholesale platform, online subscriptions platform, and face-to-face multi-marketing, and social media platforms
Floral & Event Designer
Self Employed Services
10.2014 - 10.2022
- Consulted with clientele to discuss special occasion floral designs for weddings, funerals and corporate events
- Maintained thorough knowledge of sold products to inform event decisions and provide information to customers through education of products and personal experience
- Quoted, generated and processed customer orders to meet specifications and various occasions
- Developed and maintained courteous and effective working relationships, resulting in future jobs through relationships built with coordinators and customers
- Trained and motivated contracted employees to perform daily business functions
- Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs
- Capitalized on social media platforms to increase market awareness and recruit sales agents.
E-commerce /web Content Manager
Kittenish
01.2019 - 01.2020
- Responsible for overseeing and managing the ecommerce platform with a significant online presence
- Handle decision-making for the website, and online advertising
- Determined the format and features of the website in order to maximize clarity and ease of navigation for customers
- Oversaw all needed developments for Shopify, imputing SKUS, needed APPS, photos, descriptions, blog posts, and email marketing
- Oversaw E-commerce Inventory Management, Inventory Shipping Management within the warehouse and Inventory Control
- Coordinating with warehouse manager on inbound shipping to ensure we are receiving lowest prices available
- Oversaw approval, reorder and fulfillment of custom packaging
- Supervised flow of goods from manufactures to warehouse, to point of sale in brick in mortars
- Oversaw shipments/discounts sent out to Influencers, High at-risk customers, and High spending customers.
Floral Designer
C.Wayman Floral Design
01.2012 - 01.2015
- Assisted in creative design for Auburn University's corporate and private events
- Proved successful working within tight deadlines and fast-paced atmosphere
- Worked flexible hours; night, weekend, and holiday shifts
- Demonstrated respect, friendliness and willingness to help wherever needed
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Education
Bachelor of Arts in Liberal Arts And General Studies -
Auburn University
Auburn, AL05.2015
Skills
- Leadership and People
- Work Planning and Development
- Mission and Vision Prioritization
- Approachable and Attention to Detail
- Outgoing Creative Solutions
- Integrity and Risk Mitigation
- Public and Media Relations
- Vendor Relationships
- Employee Training
- Schedule Management
Timeline
Agent Experience Coordinator
Compass Real Estate
12.2023 - Current
Co-founder / Managing Partner
CLEO LLC
01.2020 - 10.2023
E-commerce /web Content Manager
Kittenish
01.2019 - 01.2020
Floral & Event Designer
Self Employed Services
10.2014 - 10.2022
Floral Designer
C.Wayman Floral Design
01.2012 - 01.2015
Bachelor of Arts in Liberal Arts And General Studies -
Auburn University
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