Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
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Reda Bouizar

Alexandria,VA

Summary

Dynamic Digital Diplomacy Officer with a proven track record at the Embassy of Canada, driving a 45% increase in social media engagement through strategic content planning and analytics. Skilled in brand storytelling and cross-cultural communication, I excel in fostering stakeholder relationships and leading high-impact campaigns that resonate with diverse audiences.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Digital Diplomacy Officer

Embassy of Canada to the United States
04.2024 - Current


  • Lead embassy digital strategy across Instagram, X, Facebook and Connect2Canada; increased Instagram followers from 22K→32K and Facebook from 2K→12K in six months.
  • Doubled engagement rate (3%→6%) through data‑driven content planning and targeted campaigns.
  • Produce multimedia content; manage calendars and messaging; support high‑profile advocacy events; train colleagues on best practices.
  • Posts regularly exceed 1M+ views and 20K+ likes; monitor performance via Hootsuite and Google Analytics.
  • Maintained strict adherence to the government regulations and policies, minimizing risk exposure for the organization.
  • Enhanced communication between team members by organizing regular meetings and fostering open dialogue.
  • Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.

Operations Coordinator

Embassy of Canada to the United States
05.2021 - 03.2024
  • Coordinated communications and service requests among management and the consulates across the U.S. and Central America, acting as the liaison for recruiting, finance, procurement and contracting support.
  • Launched quarterly newsletters and developed SharePoint trackers and PowerBI dashboards to streamline reporting and performance monitoring.
  • Managed agendas, VIP logistics and partner engagement for major events such as the Embassy’s first Open House.
  • Built a departmental communication site to enhance cross‑mission information sharing and knowledge management.

General Manager & Marketing Lead

Spin DC - Social Club
11.2018 - 02.2021
  • Directed marketing and operations for SPIN Washington DC; leveraged the venue’s Insta‑ready design and unique experiences to attract media and patrons.
  • Executed influencer partnerships and user‑generated campaigns to amplify the brand’s reach and authenticity, following best‑practice advice that collaborating with influencers rapidly boosts restaurant visibility.
  • Collaborated with corporate headquarters to develop creative promotions and PR concepts that were featured in Eater DC and Washingtonian articles, strengthening brand awareness and positioning SPIN as a must‑visit destination.
  • Managed social media strategy across Instagram and Twitter; highlighted league nights, corporate events, and special menus, driving steady increases in bookings and press mentions.
  • Developed beverage program and menus; maintained 22% annual sales growth and expanded revenue streams through branded merchandise and event packages.
  • Recruited, trained and led a team of 40 staff, fostering a culture of hospitality and creativity.

Co‑Founder & Managing Partner

Mazagan Restaurant
09.2014 - 11.2018
  • Led brand identity and marketing strategy, ensuring every decor detail nodded to North Africa while remaining contemporary. Developed a cohesive visual identity and narrative across website, menus, and social media, recognizing that a restaurant’s social media presence is a lifeline to its customer base.
  • Built and managed digital channels (Instagram, Facebook, website) to highlight the restaurant’s ambiance, cuisine and culture; used storytelling to differentiate the brand.
  • Employed influencer partnerships, user‑generated content, contests and location‑tag strategies to grow visibility and engagement.
  • Produced investor decks, secured financing, and achieved $1.3M in sales within 18 months.
  • Oversaw operations, staff training and customer experience, ensuring consistency and excellence.
  • Evaluated market trends to identify emerging opportunities and inform strategic decision making.
  • Conducted target market research to scope out industry competition and identify advantageous trends.

Co‑Founder & Brand Manager

Mozza
12.2012 - 08.2014
  • Created and launched Mozza Pasta, developing a bold Italian‑inspired brand with modern logos, menus and retail packaging; designed marketing materials and a digital presence that elevated the brand’s visibility.
  • Implemented social media marketing campaigns and community partnerships that boosted brand awareness and sales, drawing on tactics such as influencer collaborations and cohesive visual storytelling.
  • Produced investor materials, secured franchise interest, and negotiated contracts with vendors and distributors.
  • Integrated beverage program enhancements as part of the brand experience, driving a revenue increase of $320K by aligning product offerings with marketing strategy.

Education

MBA - Management

Keller Graduate School of Management
Arlington, VA
05-2017

Master of Science - Marketing Management And Research

Toulouse School of Management
Toulouse, France
09-2011

Bachelor of Science - Marketing Management

Graduate School of Management
Marrakesh, Morocco
06-2010

Skills

  • Digital Strategy & Analytics – planning and evaluating multi‑platform campaigns
  • Social Media Management – scheduling, posting and community engagement
  • Content Creation – copywriting, photography, videography and editing
  • Graphic Design – Adobe Creative Suite (Photoshop, Illustrator, InDesign, Premiere, After effects)
  • Brand Development & Storytelling – crafting cohesive narratives and visual identities
  • Data‑driven Decision Making – using Hootsuite, Google Analytics and PowerBI
  • Creative Direction & Campaign Planning – concepting and executing imaginative ideas
  • Stakeholder & VIP Coordination – managing relationships with partners and executives

Accomplishments

  • Accelerated Audience Growth: Grew the Embassy’s Instagram following from 22 K to 32 K and Facebook from 2 K to 12 K in just six months, while doubling overall engagement rates from 3 % to 6 %.
  • Viral & High‑Profile Campaigns: Produced diplomatic content for major events ranging from national celebrations to advocacy and trade‑policy communications that consistently broke records, with several posts surpassing 1 M views and 20 K likes; delivered timely, targeted messaging that elevated Canada’s presence in U.S. media.
  • Digital Diplomacy Training: Designed and led cross‑mission digital diplomacy training sessions and roundtables, upskilling Embassy staff and consulates across the U.S. and Central America in social media best practices.
  • High‑Profile Advocacy: Managed digital campaigns for major diplomatic events—including the U.S. inauguration advocacy and trade‑tariff response—delivering timely, targeted messaging that resonated with U.S. audiences.
  • Strategic Brand Marketing: Led marketing strategies and influencer collaborations for SPIN DC, Mazagan, and Mozza; secured coverage in top outlets (Eater and Washingtonian) and achieved substantial revenue growth ($1.3 M at Mazagan and $320 K at Mozza).

Certification

Lean Agility - Yellow Belt

Languages

English
French
Arabic
Spanish

Timeline

Digital Diplomacy Officer

Embassy of Canada to the United States
04.2024 - Current

Operations Coordinator

Embassy of Canada to the United States
05.2021 - 03.2024

General Manager & Marketing Lead

Spin DC - Social Club
11.2018 - 02.2021

Co‑Founder & Managing Partner

Mazagan Restaurant
09.2014 - 11.2018

Co‑Founder & Brand Manager

Mozza
12.2012 - 08.2014

MBA - Management

Keller Graduate School of Management

Master of Science - Marketing Management And Research

Toulouse School of Management

Bachelor of Science - Marketing Management

Graduate School of Management
Reda Bouizar