Reese Brown
Rixeyville
Summary
Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments. Love and compassion for animals and learning new things.
Overview
2
2
years of professional experience
2027
2027
years of post-secondary education
Work History
Manager
Dairy Queen Grill & Chill
Culpeper
05.2023 - 10.2025
- Supervised daily operations to ensure smooth service and customer satisfaction.
- Trained new employees on food safety, product preparation, and customer service standards.
- Managed inventory levels and ordered supplies to maintain operational efficiency.
- Resolved customer complaints promptly to enhance guest experiences and loyalty.
- Maintained cleanliness and organization in dining and kitchen areas for safety compliance.
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Trained employees on additional job positions to maintain coverage of roles.
- Provided leadership during times of organizational change or crisis situations.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
Education
CNA
Career Nursing Academy
11.2025 - 03.2026
Penn Foster
Culpeper, VirginiaSkills
- Customer service
- Employee training
- Caregiving
- Inventory managemen
- Reliability
- Teamwork
Languages
English
Full Professional
Timeline
CNA
Career Nursing Academy
11.2025 - 03.2026
Manager
Dairy Queen Grill & Chill
05.2023 - 10.2025
Penn Foster