Summary
Overview
Work History
Education
Skills
Timeline
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Regina Dyer

Falls Church

Summary

Dynamic professional with a proven track record at Signature Aviation, excelling in client relationship management and B2B contract negotiation. Adept at driving revenue growth through strategic sales initiatives and exceptional service, consistently exceeding targets. Skilled in sales reporting and forecasting, with a strong focus on delivering results and enhancing client satisfaction.

Overview

17
17
years of professional experience

Work History

Customer Experience Concierge

Signature Aviation
Sterling
10.2024 - Current
  • Delivered exceptional client service by anticipating and addressing VIP customer needs, fostering strong relationship management skills.
  • Coordinated logistics and collaborated with cross-functional teams and vendors to ensure seamless event execution and client satisfaction.
  • Managed complex event operations with attention to detail, demonstrating organizational and problem-solving abilities applicable to sales territory management.
  • Maintained high standards of professionalism and presentation, reflecting commitment to quality and client-focused service.

Brand Activation Manager

M. Price Distributing Co.
Newport News
01.2017 - 01.2022
  • Developed and executed sales and marketing strategies to increase product visibility and drive revenue growth in a competitive retail environment.
  • Managed inventory coordination and vendor relationships to ensure optimal stock levels and timely product availability.
  • Analyzed sales data and market trends to forecast demand, identify opportunities, and inform strategic decisions.
  • Trained and supervised staff to deliver excellent customer service and maintain compliance with health and safety regulations.

Catering Sales Manager

Fresh Crust Catering
Virginia Beach
01.2012 - 01.2017
  • Generated new business and negotiated high-value contracts with corporate clients, consistently exceeding revenue targets.
  • Built and maintained long-term client relationships through exceptional service and strategic follow-up.
  • Developed and executed sales strategies and marketing plans to drive growth in a competitive market.
  • Managed event logistics and cross-functional teams, ensuring flawless execution and client satisfaction.

Retail Operations Manager

Origin
Charlotte
01.2008 - 01.2012
  • Oversaw all aspects of store operations, including sales performance, staff management, and inventory control, ensuring consistent achievement of revenue goals.
  • Developed and implemented sales strategies that increased store profitability and improved customer retention.
  • Analyzed sales trends and customer behavior to forecast demand and inform product ordering and promotional strategies.
  • Delivered exceptional customer service by identifying customer needs and resolving issues promptly, resulting in a high satisfaction rate.
  • Collaborated with marketing to launch local campaigns that drove foot traffic and increased product awareness.

Education

Bachelor of Science - Mass Communication

Ohio State University
Columbus, OH

Event & Meeting Planning Certification -

University of North Carolina
Charlotte, NC

Skills

  • Sales Reporting & Forecasting
  • Client relationship management
  • B2B Contract Negotiation
  • Trade Show & Conference Engagement
  • Territory Mapping & Growth Strategy
  • Microsoft Office
  • Google Workspace

Timeline

Customer Experience Concierge

Signature Aviation
10.2024 - Current

Brand Activation Manager

M. Price Distributing Co.
01.2017 - 01.2022

Catering Sales Manager

Fresh Crust Catering
01.2012 - 01.2017

Retail Operations Manager

Origin
01.2008 - 01.2012

Bachelor of Science - Mass Communication

Ohio State University

Event & Meeting Planning Certification -

University of North Carolina

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Regina Dyer