Regina Muñoz Castro
Midland
Summary
Professional experience in many aspects such as customer service, leadership and team work, as well as analytical skills. Able to adapt to new work conditions and strive learn more.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Prestige Beauty Advisor
Ulta Beauty Inc.
Warrenton, VA
03.2026 - Current
- Delivered exceptional customer service by providing personalized beauty consultations and product recommendations.
- Maintained in-depth knowledge of skincare, makeup, and fragrance products to enhance customer experience.
- Assisted in inventory management by restocking shelves and organizing product displays for optimal visibility.
- Educated customers on loyalty programs, driving engagement and increasing membership participation.
- Implemented visual merchandising standards to ensure adherence to brand guidelines across the store layout.
Team Member
Sheetz
Bealeton, VA
10.2023 - Current
- Provided exceptional customer service, ensuring positive experiences for all patrons.
- Operated cash registers, accurately processing transactions and managing cash flow.
- Maintained cleanliness and organization of work areas, adhering to health and safety standards.
- Assisted in inventory management, restocking shelves efficiently to meet customer demands.
- Carrying out multiple tasks throughout shifts while adhering to company policies, customer focus and team cooperation.
Cashier Lead
White Horse Auto Wash
Warrenton, VA
02.2023 - 08.2024
- Supervised daily cash operations, ensuring accuracy and efficiency in transactions.
- Trained new cashiers on customer service protocols and operational procedures.
- Resolved customer inquiries and complaints promptly, enhancing overall satisfaction.
- Increased monthly-membership sales, as well as ticket value
Education
Accounting
George Mason University
Fairfax, VA05-2029
High School Diploma -
Liberty High School
Bealeton, VA05-2025
Skills
- Strong communication skills
- Organizational growth
- Exceptional customer service
- Team collaboration
- Time Management
- Sales proficiency
Certification
- Licensed cosmetologist 2025
Extra Curriculums
National Honor Society- Volunteer work, team work and leadership, planning events all while maintaining a high GPA
Languages
Spanish
Native or Bilingual
Timeline
Prestige Beauty Advisor
Ulta Beauty Inc.
03.2026 - Current
Team Member
Sheetz
10.2023 - Current
Cashier Lead
White Horse Auto Wash
02.2023 - 08.2024
Accounting
George Mason University
High School Diploma -
Liberty High School