Renee Carroll-Grate
Woodbridge,VA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
35
35
years of professional experience
Work History
Social Service Specialist
Fairfax County Department Of Family Services
08.2022 - Current
- Implements court advocacy services to provide equitable services for victims of sex trafficking, domestic and sexual assault in Fairfax County General District Court.
- Co-creates the program framework to integrate advocacy services into communities.
- Participates in team projects, demonstrating an ability to work collaboratively and effectively.
- Strengthens inter-agency collaboration by participating in multidisciplinary county work groups.
- Develops, coordinates, and provides trainings for Fairfax County Deputy Commonwealth Attorney Domestic Violence Unit regarding sex trafficking, domestic and sexual violence.
- Conducts client intakes, safety risks, and lethality assessments for victims of sex trafficking, domestic and sexual violence
- Advocates for policy changes in Fairfax County General District Court to better serve vulnerable populations within the community.
- Monitors program effectiveness through regular data analysis, implementing changes as needed for continuous improvement.
Crisis Counselor
National Human Trafficking Hotline
11.2020 - 07.2022
- Responded to signals from human trafficking victims, survivors, service providers, law enforcement, government, professionals, and community members by telephone text, and chat within the United States and Canada.
- Conducted labor trafficking and sex trafficking assessments for adults and minors.
- Served as technical advisor for law enforcement,
- Coordinated with local emergency responders during critical incidents, facilitating seamless collaboration between multiple parties involved in resolving crises efficiently.
- Wrote and submitted reports to Law Enforcement and Child Protective Services
Crisis Counselor
Childhelp National Child Abuse Hotline
06.2018 - 10.2020
- Responded to incoming calls about child abuse or neglect from voice, text, and chat platforms,
- Assessed and obtained the necessary information to determine if the signal met mandates for abuse and/or neglect reporting
- Provided professional consultation for mandated child abuse reporters, and law enforcement
Executive Director
Cayman Islands Crisis Center
09.2008 - 03.2012
- ·Responsible for the daily operations for a national non-profit organization serving victims of domestic violence and sexual violence, human trafficking and child abuse crimes,
- Managed and evaluated all agency services including 24-hour emergency shelter, 24-hour crisis hotline, counseling services, child abuse prevention, client advocacy, and public education
- Developed and facilitated child abuse prevention workshops for organizations serving children and youthManaged the collection, reporting, and analysis of project metrics for monthly progress reports,
- Authored memos, correspondences, policies, and advocacy materials including legislative analyses for staff and the Board of Directors
- Authored legislative drafts for Cayman Islands Crisis Center 2009 revised family violence law.
- Developed strategic partnerships with key stakeholders to expand the organization''s reach and influence.
- Managed a diverse team of professionals, fostering a collaborative work environment for increased productivity.
- · Set organizational goals and objectives to guide and direct company focus and achieve mission fulfillment.
- Evaluated program outcomes using data-driven metrics, identifying areas for improvement and implementing targeted interventions.
- Conducted top-tier media interviews, highlighting key messages of major developments and enhancing company reputation.
- Managed financial, operational and human resources to optimize business performance.
Executive Director
Hope's Door
11.1988 - 08.2007
- ·Provided leadership and management for the first Domestic Violence Center in Collin County, Texas.
- Worked closely with suite C Directors to guide operational strategies, that resulted in developing sustainable community services that included a, 24-Hour Hotline, Protective Shelter, and Counseling Services for adults and child victims of domestic violence.
- Analyzed, interpreted, and communicated state and county data, identified trends, and made recommendations.
- Developed and facilitated professional training for corporate Human Resource Directors, Law Enforcement, and County Judges about domestic and sexual violence.
- Collaboratively worked with Collin County District Attorney’s Office, Child Protective Services Texas Department of Human Services, and Law Enforcement to meet the needs of adult and child victims of domestic violence.
- Wrote and distributed reports about legislative analysis on domestic violence and child maltreatment to assist board members with critical business decisions.
- Drafted and recommended program policies and protocols,Testified and presented at local city council meetings, county commissioner's court hearings, and legislative committee hearings.
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Managed annual operating budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Improved service delivery by conducting thorough assessments and developing tailored intervention plans.
- · Authored and managed more than $800,00 annually in local, state, and federal grants, including Violence Against Women Act.
- Evaluated program outcomes using data-driven metrics, identifying areas for improvement and implementing targeted interventions.
- Developed and implemented public awareness and community outreach initiatives
- Collaborated with external organizations including non-profits, businesses, and government agencies to create mutually beneficial partnerships.
- Ensured compliance with all state regulations and agency policies by maintaining detailed documentation of services provided.
Education
Bachelor of Science - Criminal Justice
University of Toledo
Toledo, OhioSkills
- Multicultural competence
- Interpersonal communication
- Public speaking
- Grant writing
- Relationship Building
Timeline
Social Service Specialist
Fairfax County Department Of Family Services
08.2022 - Current
Crisis Counselor
National Human Trafficking Hotline
11.2020 - 07.2022
Crisis Counselor
Childhelp National Child Abuse Hotline
06.2018 - 10.2020
Executive Director
Cayman Islands Crisis Center
09.2008 - 03.2012
Executive Director
Hope's Door
11.1988 - 08.2007
Bachelor of Science - Criminal Justice
University of Toledo
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